Operations Assistant - Italy

Are you the organised force behind every smooth operation? Become our next Operations Assistant.

What's in it for you?

This is your chance to build a career in operations with one of the most innovative gaming brands in the world. You’ll gain exposure to multiple business areas, sharpen your organisational and project skills and learn from an experienced global team. If you’re proactive, curious and ready to grow fast - this role is your launchpad.

Your role with us

As an Operations Assistant, you’ll be at the heart of our daily operations - keeping things organised, connected and running at peak efficiency for the Italian market. Working closely with the Operations team and the Sportsbook & Casino Manager, you’ll help coordinate projects, streamline processes and make sure communication flows seamlessly across the business. It’s a hands-on role where your attention to detail and drive will make a real impact every day.

Who are we?
Leading the online gambling industry since 2017, Stake.com offers a wide variety of online casino and sports betting options. Stake Italy represents the local regulated branch of Stake, offering a world-class entertainment experience through its licensed platform Stake.it, combining casino, live games, and sports betting in a fully compliant and responsible gaming environment.

Stake Casino is home to worldwide local currencies and crypto betting options for online slot games, Stake Originals and live casino games. Stake offers the best online casino gaming experience, compatible with local currencies, Bitcoin and other crypto on the web. 

Stake Sportsbook offers unbeatable odds on all major sporting events including a range of E-sport leagues. With over 100,000 bets placed daily, Stake is the best place to place wagers on your favourite sports teams and players. Stake Sportsbook covers all bases regarding sports and markets and offers unbeatable odds to online sports bettors. And thanks to our free live streaming platform, you can watch all the action from the biggest sporting events throughout the year!

What you will do

• Provide administrative and operational support to the Operations team, including calendar management, meeting coordination, and note capture.
• Track and document projects, tasks, and metrics across tools like Notion, Jira, and Confluence to ensure visibility and accountability.
• Maintain and update team documentation, SOPs, templates, and reports to support operational consistency and knowledge sharing.
• Coordinate logistics for travel, events, team activities, and onboarding/offboarding processes.
• Gather and communicate key updates, data, and insights between Operations and other departments, sending reminders and follow-ups to ensure alignment.
• Facilitate regular operational meetings, project updates, and leadership check-ins to maintain transparency and momentum.
• Assist with project tracking, quality checks, data entry, and preparation of presentations and materials.
• Partner with Department Heads and stakeholders to support smooth execution of operational initiatives and priorities.

What you will bring

• Demonstrated track record of supporting or leading process improvement initiatives that enhance operational efficiency.
• Strong experience creating and maintaining standard operating procedures (SOPs), process maps and operational frameworks.
• Proficient in tools such as Confluence, Jira, and Notion for documentation, project tracking, and collaboration.
• Strategic thinker with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong organisational, problem-solving and stakeholder management abilities.
• Able to work independently and manage multiple priorities effectively.

This position is based in Rome, Italy, with a hybrid working model (3 days in office and 2 days remote) designed to support flexibility and collaboration.