Senior Sales Engineer

EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world. 

Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial! That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe. 

We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?

As Technical Pre-Sales Engineering Analyst SR your mission will be to design the best Technical Solution for our Prospects and help the Commercial Team to accelerate the onboarding. Acting since the beginning of a commercial pipeline, being the face of EBANX Solution alongside the Commercial Owner.

You will also be responsible for:

•   Work closely with the Commercial Team to understand the customer needs and define the best technical solution;
      •    Lead technical calls with different types of audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer business case;
      •    Work with Internal Teams (Business Architecture, Product, Regulatory, Finance, Dev) to design and validate the customer business case and needs, always seeking for the best solution;
      •    Prioritizes, communicates, and mitigates issues and risks with internal stakeholders in a timely manner;
      •    Prepare a high-quality documented solution proposal that is going to be delivered to the customer, and used by EBANX Internal Teams as a guide to the Implementation Project;
      •    Report to internal stakeholders on a weekly basis the progress of all of your work with the customers;
      •    Handover, after the solution proposal is accepted and validated, the project to the Implementation Team in a frictionless manner.

Main requirements for this position:

• Technical background, with a focus on Web-based/cloud applications, and API communication;
• Payments industry background;
• Ability to coordinate effectively with people across geographically diverse cultures;
• Customer-facing skills, effective interpersonal relationships, demonstrating professional and technical credibility;
• English proficiency;
• A strong Team Player, helping to develop the Pre Sales Engineer Team alongside the EBANX Growth.

What else would we like to see?

    •    Spanish is a plus;
    •    Bachelor's Degree, or equivalent in a tech area.