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Regulatory Operations Specialist

San Diego, California, United States

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

 

About the role

The Regulatory Operations Specialist is a member of the Regulatory Operations team. The Specialist will be responsible for helping to ensure that our innovative kiosks are operating in compliance with any applicable state and local regulations. This includes applying for and renewing various licenses required for the Company to operate its kiosk network, as well as communicating orally and in writing with city officials, law enforcement, and other public agencies.  

Key Responsibilities

  • Research local requirements, documenting them in our internal systems, and executing on what is needed to fulfill the requirements;
  • Fill out and submitting license/permit applications for ecoATM kiosks in local jurisdictions to gain approvals for our operations;
  • Establish and maintain reporting requirements and reporting systems as required by state and local authorities;
  • Oversee ecoATM locations and regions and maintain good legal standing at city, county, and state levels;
  • Acting as a primary point of contact for licensing authorities, regulators, and law enforcement;
  • Maintaining accurate internal records, filings, and data entry as needed;
  • Keeping accurate files for each location under your responsibility.

Education & Experience

  • Bachelor's degree OR 1+ year(s) of relevant work experience required;
  • Prior experience in a legal environment, and previous interactions with Law Enforcements or Regulators strongly preferred;
  • Experience with Salesforce or other CRM preferred;
  • Experience with managing filing requirements for a nationwide company is desirable;

Knowledge, Skills & Abilities

  • Proven record of excellent written and oral communications;
  • Solid negotiation skills and comfortable resolving issues over the phone;
  • Dependable and trustworthy; 
  • Must work well within a collaborative team environment;
  • Excellent computer application skills, including Excel, Word, and Adobe; 
  • Ability to use CRMs and collaborative database applications;
  • Being self-reliant and able to independently resolve issues as they arise.

Travel: ~5%

Location: Hybrid, 2x week - San Diego, CA 

Pay Rate: $26 (USD) Per Hour, 40 Hours per week

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. This position may also be eligible for short-term and long-term incentives based on individual and company performance.  

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.  All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

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