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School Counselor

United States

WHO WE ARE

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

Diversity and inclusion are at the core of who we are and what we create. At Edmentum, our mission is to create innovative, proven learning technology, partnering with educators to ignite student potential. Our vision is a provide a world where educators succeed and students thrive, everyone learning occurs. Our values are:
· We place educators first
· We lead with respect and trust
· Our purpose is what fuels us
· Empathy guides our actions
· We create a positive impact
· Diversity and Inclusion strengthen us
· Our people are our heart

The Edmentum Instructional Services organization offers stakeholders an alternative approach to education in a challenging but fun and rewarding academic setting. We believe in empowering students to take control of their education. Our instructional model offers self-paced learning and anytime, anywhere access to our award-winning digital curriculum.

The Guidance Counselor supports diploma and credit-seeking students to ensure the highest quality experience and outcomes. This position collaborates with all stakeholders to ensure student success including the admissions team, enrollment team, Success Coaches, district and affiliate partners, and consumer leadership. This role requires efficiency and accuracy while auditing and evaluating transcripts. The Guidance Counselor must also have a partner mentality working with families, and district or affiliate partners to help students choose the correct courses to lead them to not only graduation but also success in achieving their goals after high school.

Job Responsibilities Include:
· Develop, document, and execute a defined counseling program.
· Provide prospective and existing students and parents with the highest level of customer service through effective Zoom, phone, and email communication.
· Coach students and families throughout the admissions and enrollment process and support a smooth transition into either EdOptions Academy or Apex Learning Virtual School.
· Advise and support students through the transcript evaluation process for reviewing credits earned, course placement, and development of a personalized roadmap to graduation.
· Supporting students, families, and partners in ensuring NCAA eligibility.
· Act as a liaison between the school, students, and family concerns, diploma requirements, and student progress.
· Provide students with accurate, timely, and comprehensive information on the school policies and practices.
· Advise students regarding academic or attendance issues to ensure resolution toward corrective action.
· Proactively identify potential barriers within the student academic process and initiate steps resulting in resolution.
· Adheres to standard policies governing our students and courses, while advocating on behalf of clients when the situation dictates.
· Collaborates with team members to deliver a high-quality student and family experience.
· Ability to multitask with shifting priorities, grace under pressure, ability to use various resources to problem solve and keen attention to detail is key to this role.
· Ability to learn different software and programs including Salesforce, Genius, ELM, Parchment, report platforms, MS office, Share Point, and more.
· Ability to learn different platforms used by our students, APEX, Courseware, Calvert, and more.
· Ability to be flexible, manage change, and work across various support teams to support the student and family experience.
· Ability to be solution oriented, deescalated, and work to help the customer feel successful after the interaction.
· Meet and exceed established performance indicators.
· Individual areas of responsibility/ownership in addition to the common tasks shared by the team in areas deemed appropriate.
· Other duties as assigned.

Job Requirements Include:
· Master’s degree (MEd) in School Counseling · Minimum 2-5 years of K-12 with a focus on 6-12 education experience
· Student and Family-centered, bringing a focus on student success and positive relationships with families
· Team player, open to rigorous coaching and training
· Extrovert, thriving on and enjoying communicating with others
· Entrepreneurial spirit, eager to take ownership of requests that fall within and outside of primary job responsibilities for the good of the customer
· Problem solver
· Able to collect and analyze student data and draw conclusions and solutions to improve
· Computer savvy and capable of learning new systems quickly
· Professional writing skills
· Knowledge of legal requirements affecting a comprehensive private school counseling program

Preferred Qualifications:
· Master’s Degree (MEd) in School Counseling
· One to two years related experience and/or training; or equivalent combination of education and experience. 3 to 5 years of high school student counseling experience.

Pay range for this role:

$55,000 - $60,000 USD

At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.

 

We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.

Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. 

We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com.

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