Office Assistant-Cleaner

Who We Are! 

🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary and 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund,  Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

Good to note: To Our Awesome Applicants! 🚀💫

We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! 

We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.

Position Overview 

Educate!, a fast-growing and award-winning social enterprise, is seeking an enthusiastic and self-driven Office Assistant-Cleaner. Be part of a team that values efficiency and organization! As an Office Cleaner at Educate!, you’ll play a vital role in maintaining a clean and welcoming workspace, contributing to an environment where impactful work thrives. This position offers the opportunity to support Educate!’s mission by ensuring our office remains a comfortable and productive space for everyone.

What you will do:

• Office Cleaning (40%)

  • You will clean, dust, and mop office floors, furniture, fixtures, walls and windows by using a variety of cleaning equipment and supplies. 
  • You will wash down restrooms and ensure they are correctly sanitized, following all the items outlined in the washroom cleaning checklist
  • Ensure stubborn smears, stains and cobwebs and removed from furniture, walls and windows
  • Ensure the Stores, Nursery and external bathroom are properly cleaned at all times.
  • Ensure materials are shipped to the different regions using the appropriate transportation
  • Negotiate with the transporters to ensure we have favourable shipping rates as per budget
  • Oversee the process of disposing of materials that are no longer required
  • Participate in office general cleaning at least once every month to ensure that the premises are thoroughly cleaned as per the general cleaning checklist
  
  

  Logistical Assistance and Support (20%)

  • Ensure all needed supplies are available for use within the office, including a constant supply of drinking water.
  • Replenish towels, soap, and toilet paper in bathrooms regularly.
  • Assist in running official errands and give support to the Logistics Assistant as the need arises
  • Provide support during meetings by ensuring the meeting areas are well set up and furniture well arranged for staff meetings and activities
  • Provide support to ensure office facilities and well locked at the end of the day such as windows and doors
  • Process Payments for routine services such as running water, drinking water, garbage collection and AC servicing, in ApprovalMax or using the excel templates for Mobile Money payments
  • Requisition and account for funds for office breakfast, and other cash payments in a timely manner
  
  

  Stores and Materials Assistance (20%)

  • Support with physical counting and verification of materials delivered by vendors 
  • Provide support during periodic stock counts
  • Participate in packing of materials to be shipped to the field
  • Support with organising the store to ensure that it is tidy
  • Support with verification of materials returned from the field
  
  

  Front Office Assistance (20%)

  • Ensure the front office area, including the lounge, are clean, well maintained and presentable through the day. 
  • Interact with visitors and provide necessary assistance to them when the receptionist is away. 
  • Manages phone calls and mail deliveries in the absence of the front office assistant
  • Reports any suspicious individuals who come to the office premises

Who You Are

You’re a passionate and result-oriented Personnel with at least 2 years of professional experience, and you thrive in fast-paced environments, balancing multiple priorities with a strong sense of integrity, organization, and independence, while also being a collaborative team player.

You might be a great fit if you:

• Hold a A’ Level Certificate or Qualification in a relevant field
• Have a passion for Excellent customer service, general management and helping individuals thrive.
• Bring excellent interpersonal, written communication, and problem-solving skills to the table.
• Are highly proficient with MS Word and Excel.
• Have some experience working in a startup or social enterprise environment, where agility and adaptability are key.
• Are excited about Educate!’s mission—while previous experience in education or youth development isn’t required, a background working with youth or advancing youth agendas in a non-profit setting would be a plus.

Most importantly, you embody Educate!’s Five Cultural Tenets (see What is Educate! About? below). We welcome diverse perspectives and encourage applications from candidates of all backgrounds. Curious about our culture? Check Educate!’s culture deck here.

What We Offer 💼

• A vibrant, mission-driven environment with a supportive and fun team.
• Flexibility— Hybrid work environment to empower you in your mode of work. 
• Competitive salary based on experience.
• Healthcare coverage for you and your dependents, work laptop, Internet & call stipend
• Learning & growth opportunities

PLEASE NOTE THE ABOVE BENEFITS DO NOT APPLY TO TEMPORARY, CONTRACT OR INDEPENDENT CONSULTANTS. 

Application Process: Rolling basis, interviews happening soon!

Our Culture & Tenets(Values) 🌱

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 

1. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
5. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. 

We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.