Quality Assurance Technician

Who We Are! 

🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary and 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund,  Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

Good to note: To Our Awesome Applicants! 🚀💫

We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! 

We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.

Position Overview 

Are you passionate about improving education and supporting schools to succeed? Educate! is looking for dedicated Quality Assurance Trainers (QATs) to join our Post-PBA team in Rwanda. Educate!, a fast-growing and award-winning social enterprise, is looking for a detail-oriented Administrative & Operations Officer to join our team in Rwanda. In this role position, yyou'll play a pivotal role in supporting the implementation of Project-Based Learning (PBA) in schools. You’ll provide hands-on coaching to a sample of school Directors of Studies (DoS), equipping them to become champions of PBA and ensuring that quality teaching practices take root and thrive. You'll also support district teams in making use of CAMIS Dashboards—helping them interpret data and take evidence-based action. If you’re excited about working closely with schools and districts to drive real change in education across two districts, we’d love to hear from you!

What You Will Do:

Data Collection and Performance Monitoring

• Conduct comprehensive data collection on project downloads, uploads, assignment processes, feedback mechanisms, and presentation outcomes to ensure accurate program tracking
• Collect qualitative data with teachers on entrepreneurship projects including implementation challenges, student engagement levels, and learning outcome effectiveness
• Support data collection initiatives for experiments during testing and piloting phases while ensuring data accuracy and completeness for analysis purposes
• Monitor and document project implementation quality across schools while identifying trends, challenges, and success factors that inform program improvement.

Teacher and Administrator Support Systems

• Collaborate directly with DoS to provide targeted support for teachers in PBA implementation while building sustainable internal capacity
• Collect systematic data on DoS challenges in supporting teachers independently and document support system gaps that require programmatic intervention
• Provide technical assistance and mentoring to teachers on PBA methodologies, assessment practices, and student engagement strategies
• Support system strengthening for DOS with the provided tools, resources, and guidance that enhance their ability to lead PBA implementation within their schools

Training and Capacity Building

• Directly train PBA District Committees on effective data use, interpretation techniques, and decision-making processes that improve program outcomes and sustainability
• Identify specific capacity needs at a school and implement the designed targeted interventions that address knowledge and skill gaps
• Support training initiatives for users on new innovative solutions including digital platforms, assessment tools, and implementation methodologies
• Facilitate knowledge transfer and best practice sharing among teachers and administrators to build collective competency and program ownership

Logistical Support and Quality Assurance

• Provide comprehensive logistical support at both school and district levels including resource coordination, meeting facilitation, and administrative assistance for program activities
• Support school-level competitions and selection processes while ensuring fair, transparent, and effective implementation of competitive activities
• Encourage and monitor transparency at school level in all PBA-related activities including assessment processes, student selection, and resource allocation
• Maintain quality standards across all program implementations while conducting regular monitoring visits and providing corrective guidance when necessary

Who You Are: 

• You fit our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here 

Terms

• This position will be based in Rwanda

What We Offer 💼

• A vibrant, mission-driven environment with a supportive and fun team.
• Flexibility— Hybrid work environment to empower you in your mode of work. 
• Competitive salary based on experience.
• Healthcare coverage for you and your dependents, work laptop, Internet & call stipend
• Learning & growth opportunities

PLEASE NOTE THE ABOVE BENEFITS DO NOT APPLY TO TEMPORARY, CONTRACT OR INDEPENDENT CONSULTANTS. 

Application Process: Rolling basis, interviews happening soon!

Our Culture & Tenets(Values) 🌱

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 

1. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
5. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. 

We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.