Human Resource Officer - Tanzania

Who We Are! 

🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary and 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund,  Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

Good to note: To Our Awesome Applicants! 🚀💫

We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! 

We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.

Position Overview 

Educate!, is a non-profit social enterprise looking for a HR Coordinator to join our Dar es Salaam, Tanzania team. This role will play a pivotal role in strengthening our people systems, team culture, and operational excellence particularly in supporting our growing frontline team across the country. This role blends people-centered support with detail-oriented execution, ensuring that every team member, from onboarding to exit, has a seamless, values-aligned experience.

The HR Coordinator will be responsible for ensuring all core HR processes including employee data management, onboarding and off-boarding, benefits administration, and compliance run smoothly and consistently. At the same time, this role will drive efforts to build a strong, engaged culture across our teams, coordinating team events, wellness initiatives, and feedback loops to keep our culture responsive, inclusive, and energizing.

The successful candidate will collaborate closely with the HR Manager, Managing Director and team leads to embed Educate!’s values into the daily rhythm of team life. This is a critical role for someone who is excited about using structure, empathy, and execution to support mission-driven teams at scale.

The ideal candidate will:

• Have solid HR operations experience, including managing records, HRIS systems, and ensuring compliance across office and field teams.
• Prioritize the employee experience, delivering smooth, people-centered processes from onboarding to exit.
• Be passionate about culture and engagement, with experience running team events, wellness check-ins, and recognition programs.
• Communicate clearly across levels, translating policies and updates into simple, human language.
• Collaborate well with others, especially across HR, finance, operations, and field teams.
• Be proactive and improvement-focused, always looking for ways to make HR processes better, faster, and more human.

Key Responsibilities:

Team Culture and Engagement - 40%

• Support the implementation of organization-wide and local culture-building initiatives, including weekly, monthly and quarterly team events, recognition programs, and celebrations.
• Act as a culture champion by facilitating regular feedback loops between the HR team and field/frontline staff, ensuring timely flagging of concerns and tracking actions taken.
• Coordinate the administration of internal culture surveys, pulse checks, and retrospectives in collaboration with the HR Manager.
• Support team health initiatives such as wellness check-ins, birthday acknowledgments, and cross-team connection activities.
• Work closely with the HR Manager and Managing Director to embed the organization’s values and ways of working into daily team life.
• Monthly travel to operational districts.
  
  

HR Administration and Documentation - 30%

• Maintain and regularly update all employee records in BambooHR, including personal data, contract terms, leave records, and other changes.
• Conduct regular audits of employee data in BambooHR to ensure accuracy, completeness, and alignment with contract terms and organizational changes
• Ensure HR policies, guidelines, templates, and forms are up-to-date, accessible, and compliant with local labor laws.
• Manage employee benefits administration, including social security contributions, health insurance enrollment and updates, and compliance with statutory requirements.
• Coordinate monthly management and distribution of staff airtime and transport reimbursements, ensuring accurate tracking and timely delivery.
• Monitor and manage employee leave balances, leave requests, and leave reconciliations.
• Track and support compliance for employee documentation such as contracts, ID copies, and signed policy acknowledgements.
• Maintain reports on key HR processes, including probation reviews, contract renewals, and offboarding timelines, to support proactive decision-making and compliance.

Staff Onboarding and Exit Processes - 30%

• Plan and coordinate comprehensive onboarding experiences for all new hires, including schedule management, orientation meetings, welcome materials, and ensuring timely access to necessary tools and systems.
• Act as the key point of coordination for line managers to ensure onboarding milestones and probation check-ins are met.
• Ensure accurate input of all new hire details in BambooHR and payroll systems, working closely with the Finance team.
• Support offboarding processes, including exit survey, interviews, clearance forms, and communication of exit details to relevant teams.
• Ensure knowledge and documentation transfer during offboarding to preserve continuity.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-4 years of experience in an HR support or coordination role.
• Strong organizational skills with excellent attention to detail and follow-through.
• High proficiency with HR systems, preferably BambooHR or similar platforms.
• Strong interpersonal skills and ability to engage with staff at all levels, especially field-based team members.
• Demonstrated ability to maintain confidentiality and handle sensitive HR matters with integrity.
• Experience supporting HR functions in both office and field environments.
• Ability to prioritize and manage multiple responsibilities independently.
• Comfortable with fast-paced, mission-driven environments.
• A proactive mindset and commitment to continuous improvement.
• Passion for Educate!’s mission is a must, but past work in education or youth development is not required. We value diverse perspectives and encourage applications from people with various backgrounds. Background working with youth in the informal sector would be an asset.
• Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

What We Offer 💼

• A vibrant, mission-driven environment with a supportive and fun team.
• Flexibility— Hybrid work environment to empower you in your mode of work. 
• Competitive salary based on experience.
• Healthcare coverage for you and your dependents, work laptop, Internet & call stipend
• Learning & growth opportunities

PLEASE NOTE THE ABOVE BENEFITS DO NOT APPLY TO TEMPORARY, CONTRACT OR INDEPENDENT CONSULTANTS. 

Application Process: Rolling basis, interviews happening soon!

Our Culture & Tenets(Values) 🌱

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 

1. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
5. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. 

We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.