Warehouse Shift Manager

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently broke ground on a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility will open in Northwest Arkansas this summer and scale to hundreds of employees by the end of 2025.

As we embark on our next phase of expansion, we are seeking visionary leaders who thrive in dynamic, “figure-it-out-as-we-go” environments and are eager to grow with us.

The Warehouse Shift Manager at eko’s Capture Factory will report directly to the Head of Warehouse Operations. As the Warehouse Shift Manager, you will lead all warehouse operations during your assigned shift, with direct responsibility for both inbound (receiving) and outbound workflows. You’ll drive team performance, enforce process adherence, and ensure a safe, accurate, and efficient operation across the floor.

 

What you will do:

• Act as the primary warehouse leader on-site during your shift, reporting to the Head of Warehouse Operations
• Oversee day-to-day floor operations for both receiving and outbound teams, ensuring smooth handoffs and operational alignment
• Ensure accurate, timely execution of all warehouse processes with a strong focus on throughput, inventory accuracy, and safety
• Serve as the point of contact for client-facing updates and issue resolution related to warehouse performance
• Own inventory control activities, including cycle counts, reconciliation, and variance reporting
• Monitor and report on key performance indicators (KPIs) such as labor utilization, order accuracy, inventory turnover, and on-time shipments
• Ensure compliance with all safety protocols and company policies, including conducting training and safety audits
• Foster a culture of continuous improvement by providing coaching and development opportunities to team members
• Collaborate closely with robot, studio, and facility operations teams to resolve challenges and optimize workflows
• Escalate critical issues to senior leadership while maintaining ownership of shift-level performance and outcomes
• Operate forklifts and perform hands-on tasks when needed to support team operations

 

Our ideal candidate will have:

• 5+ years of experience managing warehouse floor operations in a fast-paced environment such as a warehouse, 3PL, or fulfillment center
• Proven ability to lead shift teams effectively, balancing daily execution with long-term process improvement
• On-site presence at the eko Capture Factory in Bentonville, Arkansas
• Deep understanding of inventory control, labor planning, and real-time operational decision-making
• Proficiency with Warehouse Management Systems (WMS) and other software tools used to optimize inventory flow and warehouse efficiency
• A client-centric approach, with experience serving as a day-to-day operational point of contact
• A leadership style grounded in accountability and collaboration, with a hands-on approach and team-first mindset
• Strong attention to detail and comfort with shipping platforms, documentation, and compliance standards
• Forklift certification (or a willingness to become certified quickly)
• Excellent communication skills across cross-functional teams, clients, and warehouse leadership
• A commitment to full ownership of shift-level performance, including people, process, and throughput

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull heavy objects frequently (typically up to 50 lbs).
• Ability to bend, stoop, kneel, crouch, and reach regularly.
• Visual acuity to read labels, packing slips, and computer screens, and to inspect goods for defects.
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise.

Work Environment:

• This position operates primarily within a warehouse setting.
• The noise level can range from moderate to loud.
• Exposure to moving mechanical parts and vehicles (forklifts, trucks).

 

Why Join eko?

• Be part of something groundbreaking. This is an unparalleled opportunity to help build the warehouse team for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.
• Leadership impact. Work directly with top executives to help shape warehouse strategies that drive organizational success and attract top-tier suppliers, ensuring long-term growth and operational excellence.

Benefits:

• 401K
• Premium health insurance
• Mental Health and Wellness Resources
• Life and Disability Insurance
• HSA/FSA
• 12 Paid Holidays 

 

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any