Marketing Performance Analyst - Fixed Term Contract

Electric Kiwi has been shaking up the power sector since 2014. Today we’re a proud bunch of innovators disrupting electricity, broadband and mobile. Founded by Kiwis, for Kiwis, we operate some of Aotearoa’s fastest-growing brands, including Electric Kiwi and Kiwi Mobile.

We’re a team of almost 200 peeps and our purpose is simple: we exist to make it better, for our customers, our people and our business! 

We’ve got a bold strategy and big ambitions to deliver innovation and a digital-first customer service, with relentless commitment to our customers. 

This is contract role until the end of March 2027

We’re looking for people that bring:

• Curiosity, courage, and a growth mindset that isn’t limited to what's been done in the past
• Respect for others and a collaborative spirit
• Desire to challenge the status quo and build along the way
• Keen to incorporate AI into all the things!

What you'll be doing:

• Work closely with Marketing, Customer Experience and Product to understand data requirements and deliver relevant datasets and insights and work to deliver the insights strategy for the whole of Customer.
• Analyse large datasets to uncover key business trends, generate reports, and provide actionable insights to support decision-making.
• Translate business requirements into technical design documentation ready for implementation
• Ensure data quality and consistency by implementing validation checks, error handling and monitoring
• Run regular meetings with Marketing, Customer Experience and Product to determine their needs, clarify requirements and remove roadblocks. Capture meeting notes, actions and outcomes. Follow up as required.
• Facilitate effective interactions between the business and technical teams
• Build and maintain data pipelines for campaigns workflows, and integrations into 3rd party systems
• Design and build data pipelines to ensure data is clean, reliable, and accessible for Marketing, Customer and Product

What you’ll bring:

• 3+ years experience in a data analyst, analytics engineer or data engineer role
• Tertiary degree in computer science, data science, information systems or similar relevant qualifications
• Strong technical capabilities with SQL and python
• Experience with Google Analytics
• Experience working with large databases, data warehouses or data lakes
• Ability to understand the business context of requests and translate into data and reporting requirements
• Exposure to one or more BI / data visualisation platforms
• A keen and curious eye for spotting both trends and anomalies in datasets and learning how that could make things better for us 
• Strong problem identification, problem solving and analytical skills with attention to detail
• Excellent communication skills with a strong ability to translate technical details for a non-technical audience, and vice versa
• Self-motivated and adaptable to change
• A great attitude and team player who loves to work in a dynamic environment.

• Desirable but not essential:
  
  
• Experience working with dimensional modelling
• Energy and/or Telco industry experience
• Exposure to AWS data services such as Glue, Athena, DMS, S3
• Experience working with remote / distributed teams
• Understanding of CI/CD platforms, such as GitLab.

Bonus points if you've worked with AWS tools (Glue, Athena, etc.), dabbled in BI platforms, or come from a telco or energy background. But more important is your mindset, not just your CV! 

We’re a fast moving (grown up) start up that thrives on agility. 

How we make it better for you

• 5 extra days of paid leave 
• EAP through Clearhead 
• A share programme, cause success is sweeter when it’s shared 
• 50% off public transport 
• Office doggos 
• Epic office views 

If you’re looking to make a difference in a company that makes a difference, we want to hear from you.

To be eligible for this role, you must have permanent working rights in NZ.