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Account Director

Wood Dale, Illinois, United States

Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. Our mission is to meet the diverse needs of today’s business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with our customers, and motivating and enabling our employees. 

OVERVIEW 

Element Critical is seeking to add an Account Director located in Chicago, IL to manage general accounting and associated processes for our company; who aligns with our company values of accountability, integrity, grit, and problem-solving. You will be tasked with identifying new opportunities for acquiring clients and enhancing relationships with existing customers within the Chicagoland area. The primary focus will be on prospecting, lead generation, and building referral partnerships. A strong technical understanding of Data Center technology, Connectivity, and Cloud services is required. The main focus is on “Selling New Logos!”

RESPONSIBILITIES

The following represent some of the responsibilities that will be assigned to the Account Director:

  • Achieve sales quota through targeted efforts
  • Evaluate, qualify, and close sales of technical solutions
  • Oversee CRM system – Manage sales pipeline and forecast on a daily, weekly, and monthly basis using NetSuite
  • Maintain 6-8 appointments per week across various stages of the sales cycle
  • Create customer presentations and actively participate in meetings with clients
  • Develop focused, actionable account plans for prospect development and present these plans to leadership
  • Communicate Element Critical’s value proposition to qualified prospects through phone calls and in-person meetings, both verbally and via formal presentations
  • Collect and evaluate customer requirements to create proposals and secure new business
  • Collaborate with internal teams to ensure accurate service delivery and maintain regular communication with customers regarding their needs, including periodic reviews with a Customer Support Representative from Operations
  • Demonstrate in-depth knowledge of the Chicagoland market
  • Work with Operations to address and resolve service quality issues
  • Perform other tasks as assigned

REQUIREMENTS & QUALIFICATIONS

  • Bachelor's degree preferred
  • 3-5 years' experience of sales in the Data Center industry
  • Excellent communication, interpersonal and analytical skills
  • Strong time management skills
  • Ability to work independently and in close team environments
  • Advanced proficiency in Microsoft Office Word and Excel
  • Demonstrate strong focus on achieving sales (revenue results)
  • Knowledge in market trends and understanding in metric driven environments
  • Experience with complex sales (total solution vs point solution sale)
  • Well connected network in the Chicagoland area
  • Experience in CRM tools, preferably NetSuite

Element Critical is a well-funded, fast paced organization that is seeking to make several acquisitions over the next few years and develop into a very strong national player.  We offer the following benefits, in addition to a focus on growing our culture and engagement.

  • PPO and HDHP Healthcare Plans 
  • FSA and HSA with above market Employer HSA Match 
  • Dental and Vision Insurance 
  • Employer Paid Disability and Life Insurance 
  • Additional Group Insurances 
  • Paid Vacation, Sick, and Personal Leave  
  • 10 Company Paid Holidays 
  • Paid Parental Leave
  • 401k with up to 4% Employer Match 
  • Personal Development and Learning Opportunities 
  • Employee Referral Program

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