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Secondary Marketing Associate

Remote

About Us

At eLEND, we are strengthening our secondary marketing operations by combining disciplined pricing processes, efficient lock-desk workflows, and strong operational controls. Our team values precision, responsiveness, and collaboration, ensuring that internal stakeholders receive accurate pricing support while maintaining compliance with market and regulatory requirements.

✨ Why This Role Matters

As a Secondary Marketing Associate, you will support the daily operational functions of the Secondary Marketing team. Your work helps ensure accurate rate distribution, efficient lock processing, and reliable pricing records, enabling the organization to maintain competitive pricing, operational accuracy, and strong internal service delivery.

🛠️ Key Responsibilities

  • Distribute daily mortgage rate sheets and ensure timely updates to internal stakeholders.

  • Assist with processing rate lock, relock, and extension requests, supporting lock desk workflow accuracy.

  • Perform data entry, reconciliation, and validation activities related to settled and locked loans.

  • Maintain accurate loan pricing, lock desk, and transaction activity records.

  • Provide administrative and operational support to the Secondary Marketing function.

  • Respond to routine internal inquiries and escalate complex pricing or lock issues to senior team members.

  • Remain informed on company policies, pricing procedures, and applicable market guidelines.

  • Support additional operational and administrative initiatives as assigned.

🎯 What You Bring

  • High School Diploma or GED required.

  • Foundational understanding of mortgage lending, capital markets, or financial services environments preferred.

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

  • High attention to detail and accuracy in transactional processing and data entry.

  • Strong communication skills and a collaborative, team-oriented mindset.

  • No certifications required.

📆 A Day in the Life

Your day may include:

  • Publishing updated daily rate sheets to internal channels.

  • Processing rate lock and relock requests from production teams.

  • Reconciling lock desk records and validating pricing data.

  • Supporting Secondary Marketing analysts with operational and administrative tasks.

  • Responding to internal pricing inquiries and escalating exceptions.

💼 Growth Path

This role provides foundational exposure to secondary marketing, lock desk operations, and pricing processes, creating potential progression into:

  • Secondary Marketing Analyst

  • Lock Desk Specialist

📍 Location

  • Remote role

💰 Compensation & Benefits

  • $55K-$70K  based on experience

  • Health, dental, and vision benefits

  • 401(k)

  • Paid time off and holidays

  • Modern tools and process-driven workflows

 

🤝 Interview Process

  • Phone Screen: Alignment on experience and role expectations
  • Hiring Manager: Collaboration and workflow discussion
  • Final Conversation Panel Interview:  Team introduction, deep discussion, culture

🌈 Equal Opportunity

eLEND is committed to building an inclusive workplace. All hiring decisions are based on skills, experience, and business needs.

💬 Ready to Join Us?

If you’re energized by secondary marketing operations and want to make a visible impact in a modern, fully cloud-based environment, we’d love to hear from you.

 

 

 

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