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Vendor Manager

Remote

 

About Us

At eLEND, we are modernizing mortgage operations through strong governance, disciplined risk management, and scalable infrastructure. Our success depends not only on internal performance but also on how effectively we manage third-party partnerships. We operate in a regulated environment where vendor oversight, documentation integrity, and risk mitigation are essential to protecting borrowers, investors, and the business. Every role contributes to strengthening operational resilience and compliance accountability.

✨ Why This Role Matters

Position Purpose  

As a Vendor Manager, you will be a pivotal force in shaping how we manage our external partnerships. We're looking for a proactive and detail-oriented individual to streamline our vendor relationships, including initial contracting, ongoing performance, and vendor offboarding. You'll play a critical role in implementing scalable tools and processes that will ensure our vendor management practices grow alongside our evolving business needs. 

As a Vendor Manager, you will:

  • Own and evolve eLEND’s vendor management lifecycle

  • Ensure third-party relationships meet regulatory, audit, and investor expectations

  • Strengthen controls that mitigate operational and compliance risk

  • Implement scalable frameworks that support business growth

Your work directly impacts enterprise risk posture and operational credibility.

🛠️ Key Responsibilities

Vendor Lifecycle Governance

  • Manage the full vendor lifecycle from due diligence through off-boarding

  • Ensure vendor practices align with business, audit, investor, and regulatory standards

  • Conduct and document risk assessments for new or materially changed vendors

  • Escalate findings and drive remediation to closure

  • Review and update vendor classifications based on risk and service criticality

  • Identify gaps between policy requirements and current vendor practices

Contracting & Repository Oversight

  • Serve as single owner of the vendor document repository

  • Maintain accuracy, completeness, and audit-ready documentation

  • Ensure contracts, risk artifacts, and evidence are properly stored and accessible

  • Coordinate internal reviews of new vendor agreements

  • Provide input on vendor selection and contract negotiations as appropriate

  • Deliver walkthroughs and guidance on repository usage and standards

Risk Monitoring & Performance Management

  • Implement and maintain vendor scorecards and performance metrics

  • Conduct ongoing performance reviews, prioritizing higher-risk vendors

  • Perform initial vendor due diligence and flag material concerns

  • Monitor vendor risk exposure and update classifications as needed

  • Ensure tracking reflects real-time operational and compliance impact

Reporting & Strategic Improvement

  • Prepare executive-ready summaries on vendor status, risks, and compliance

  • Deliver data-driven insights to support leadership decision-making

  • Own development and maintenance of the vendor management framework

  • Draft and update SOPs, workflows, and internal controls

  • Participate in audits, exams, and regulatory reviews

  • Embed vendor considerations into broader compliance and business initiatives

  • Partner cross-functionally to align vendor practices with enterprise goals

🎯 What You Bring

  • Proven experience managing vendor relationships, contracts, and performance

  • Strong risk identification, assessment, and mitigation skills

  • Experience building metrics, scorecards, and reporting frameworks

  • Knowledge of regulatory and internal vendor management requirements

  • Project management experience focused on process improvement

  • Background in financial services or regulated environments

  • Expertise maintaining digital document repositories

  • Clear, confident written and verbal communication skills

  • Ability to influence, build consensus, and collaborate cross-functionally

  • Proactive, self-directed approach with strong ownership mindset

  • Demonstrated alignment with eLEND’s core values

📆 A Day in the Life

Your day may include:

  • Reviewing and approving vendor contracts and documentation

  • Conducting vendor risk assessments and updating classifications

  • Preparing leadership reports on vendor performance and exposure

  • Addressing audit findings or documentation gaps

  • Updating SOPs or controls to reflect regulatory or business changes

  • Partnering with Legal, Compliance, Finance, and Operations teams

💼 Growth Path

This role offers exposure to governance, compliance, and enterprise risk. Potential next steps include:

  • Senior Vendor Risk Manager

  • Director of Third-Party Risk Management

  • Compliance or Enterprise Risk Leadership

  • Governance or Internal Controls Leadership

💰 Compensation & Benefits

  • $110K-$138K Competitive compensation based on experience

  • Medical, dental, and vision coverage

  • 401(k) plan

  • Paid time off and holidays

  • Fully remote, modern work environment

  • Career development within risk and compliance functions

📍 Location
Remote

Some travel to Parsippany, NJ and Tampa FL 5-10%

🌈 Equal Opportunity for All

eLEND is committed to building an inclusive workplace. Hiring decisions are based on skills, experience, and business needs.

💬 Ready to Join Us?

If you are energized by building scalable governance frameworks and strengthening vendor accountability in regulated environments, we’d love to hear from you.

 
 
 

 

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