Vendor Manager

✨ Why This Role Matters

Position Purpose  

As a Vendor Manager, you will be a pivotal force in shaping how we manage our external partnerships. We're looking for a proactive and detail-oriented individual to streamline our vendor relationships, including initial contracting, ongoing performance, and vendor offboarding. You'll play a critical role in implementing scalable tools and processes that will ensure our vendor management practices grow alongside our evolving business needs. 

As a Vendor Manager, you will:

• Own and evolve eLEND’s vendor management lifecycle

• Ensure third-party relationships meet regulatory, audit, and investor expectations

• Strengthen controls that mitigate operational and compliance risk

• Implement scalable frameworks that support business growth

Your work directly impacts enterprise risk posture and operational credibility.

🛠️ Key Responsibilities

Vendor Lifecycle Governance

• Manage the full vendor lifecycle from due diligence through off-boarding

• Ensure vendor practices align with business, audit, investor, and regulatory standards

• Conduct and document risk assessments for new or materially changed vendors

• Escalate findings and drive remediation to closure

• Review and update vendor classifications based on risk and service criticality

• Identify gaps between policy requirements and current vendor practices

Contracting & Repository Oversight

• Serve as single owner of the vendor document repository

• Maintain accuracy, completeness, and audit-ready documentation

• Ensure contracts, risk artifacts, and evidence are properly stored and accessible

• Coordinate internal reviews of new vendor agreements

• Provide input on vendor selection and contract negotiations as appropriate

• Deliver walkthroughs and guidance on repository usage and standards

Risk Monitoring & Performance Management

• Implement and maintain vendor scorecards and performance metrics

• Conduct ongoing performance reviews, prioritizing higher-risk vendors

• Perform initial vendor due diligence and flag material concerns

• Monitor vendor risk exposure and update classifications as needed

• Ensure tracking reflects real-time operational and compliance impact

Reporting & Strategic Improvement

• Prepare executive-ready summaries on vendor status, risks, and compliance

• Deliver data-driven insights to support leadership decision-making

• Own development and maintenance of the vendor management framework

• Draft and update SOPs, workflows, and internal controls

• Participate in audits, exams, and regulatory reviews

• Embed vendor considerations into broader compliance and business initiatives

• Partner cross-functionally to align vendor practices with enterprise goals

🎯 What You Bring

• Proven experience managing vendor relationships, contracts, and performance

• Strong risk identification, assessment, and mitigation skills

• Experience building metrics, scorecards, and reporting frameworks

• Knowledge of regulatory and internal vendor management requirements

• Project management experience focused on process improvement

• Background in financial services or regulated environments

• Expertise maintaining digital document repositories

• Clear, confident written and verbal communication skills

• Ability to influence, build consensus, and collaborate cross-functionally

• Proactive, self-directed approach with strong ownership mindset

• Demonstrated alignment with eLEND’s core values

📆 A Day in the Life

Your day may include:

• Reviewing and approving vendor contracts and documentation

• Conducting vendor risk assessments and updating classifications

• Preparing leadership reports on vendor performance and exposure

• Addressing audit findings or documentation gaps

• Updating SOPs or controls to reflect regulatory or business changes

• Partnering with Legal, Compliance, Finance, and Operations teams

💼 Growth Path

This role offers exposure to governance, compliance, and enterprise risk. Potential next steps include:

• Senior Vendor Risk Manager

• Director of Third-Party Risk Management

• Compliance or Enterprise Risk Leadership

• Governance or Internal Controls Leadership

💰 Compensation & Benefits

• $110K-$138K Competitive compensation based on experience

• Medical, dental, and vision coverage

• 401(k) plan

• Paid time off and holidays

• Fully remote, modern work environment

• Career development within risk and compliance functions

📍 Location
Remote

Some travel to Parsippany, NJ and Tampa FL 5-10%

🌈 Equal Opportunity for All

eLEND is committed to building an inclusive workplace. Hiring decisions are based on skills, experience, and business needs.

💬 Ready to Join Us?

If you are energized by building scalable governance frameworks and strengthening vendor accountability in regulated environments, we’d love to hear from you.