Operations Enablement Lead

About Us

For roughly 500,000 years, humans have been burning stuff to heat our homes, burning stuff to light our homes, and burning stuff to power our machines. It’s 2026, people. Let’s change that.

Right now, homes account for roughly 20% of the world’s carbon emissions. Here at Elephant Energy, we know that there is a better way. As a certified B Corp, we are committed to building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently make the switch to modern, electric technologies and get their homes off of fossil fuels – all at once, or over time.

About The Role

What you would be doing: We’re looking for an Enablement Lead to design, build, and scale enablement programs that help teams do their best work - faster, smarter, and with greater impact. Reporting to our Director of Ops Enablement, this role sits at the intersection of strategy and execution, translating business priorities into clear programs, processes, and learning experiences that drive measurable outcomes.

You’ll partner closely with leaders across Sales, Product, and Partnerships to identify gaps, design solutions, and ensure enablement efforts actually stick. This is a hands-on, highly cross-functional role for someone who thrives in ambiguity and loves building from 0 → 1 and 1 → scale. Other responsibilities include though are not limited to:

Big Things:

Oversee Enablement Strategy & Program Design

• Work with the Director to prioritize the enablement roadmap to align company priorities with high-impact initiatives 
• Design end-to-end enablement programs (onboarding, role readiness, ongoing development, change management initiatives)
• Translate complex strategies into clear, actionable programs and learning journeys

Create Program & Operational Excellence

• Lead cross-functional programs from discovery through launch and iteration
• Build repeatable frameworks, playbooks, SOPs, and toolkits that scale
• Establish program governance, timelines, dependencies, and success metrics

Champion Stakeholder Partnership 

• Own the success of enablement programs for our Trades Partners - onboarding, continuous training, communications, etc - scaling programs across markets and ensuring overall success
• Act as a trusted partner to senior leaders, identifying enablement gaps and opportunities
• Align stakeholders across functions and levels to ensure adoption and accountability
• Communicate program progress, insights, and outcomes with clarity and credibility

Operationalize Measurement & Continuous Improvement

• Define success metrics and dashboards to measure enablement effectiveness (adoption, proficiency, performance impact)
• Gather qualitative and quantitative feedback to iterate and improve programs
• Balance speed, quality, and sustainability in a fast-moving environment

Drive Change Management & Adoption

• Lead enablement for new processes, tools, or ways of working
• Ensure programs are not just launched—but embedded into daily workflows
• Champion best practices in change management, learning design, and operational rigor

Little Things:

• Create training content, materials and communications as needed to coach Trade Partners and internal teams
• Respond to phone calls and other comms from Trade Partners as needed; troubleshoot and resolve real-time issues
• Occasional trips to the field to visit and evaluate project success
• Respond to market-level issues, questions and concerns as needed; support resolution

Timeline for role expectations:

1. Within one month, you will:
• Build strong relationships with key stakeholders across Ops, Sales, Product and with Trade Partners
• Develop a deep understanding of Elephant Energy’s business model, customer journey, trades partner ecosystem and current operating rhythms
• Assess near-term enablement quick wins, opportunities and risks
2. Within three months, you will:
• Launch or significantly improve at least one high-impact enablement programs (e.g, Trade Partner onboarding, communications or tooling like CompanyCam)
• Define and track success metrics related to Trade Partner performance and partnership health
• Act as a trusted partner to functional leaders, proactively identifying enablement needs and proposing solutions
3. Within six months, you will:
• Scale enablement efforts across markets, teams and trade partners with consistent quality
• Embed enablement programs into day-to-day workflow so they are sustained, not one-off initiatives
• Be recognized as a go-to partner for change management and operational enablement
4. At one year, 
• Demonstrate clear business impact from enablement programs across internal teams and trade partners
• Influence company-wide ways of working through strong enablement strategy and execution
• Serves as a key leader in shaping how Elephant Energy enables Trade Partners to do their best work at scale

Success in this role looks like/can be measured as: 

1. Time to productivity: reduced ramp time for new hires and partners; faster role readiness after onboarding or major changes
2. Measurable improvements in speed, quality or cost driven by clearer processes, better tooling and effective training
3. Enablement programs, tools and processes are consistently adopted and embedded into daily workflows across teams and trades partners
4. Business outcomes are driven by and clearly tied to enablement initiatives
5. Enablement frameworks and programs continue to work as the company grows, with minimal heroics required to sustain them

You're a great fit for this role if you have:

• 5+ years of experience in enablement, program operations, program management, or operational excellence roles, preferably in a startup environment
• Proven track record building and scaling enablement programs in high-growth or complex environments
• Experience working cross-functionally with senior leaders and frontline teams
• Strong program management and execution skills - able to manage multiple initiatives end-to-end
• Exceptional ability to translate ambiguity into structure, clarity, and action
• Data-informed decision-maker with experience defining and tracking success metrics
• Excellent written and verbal communication skills; able to influence without authority
• Systems thinker with a bias toward practical, scalable solutions
• Experience in SaaS, health-tech, climate-tech, fintech, or other regulated or fast-scaling industries
• Background in learning design, change management, or operations consulting
• Experience implementing or partnering on LMS, enablement tools, or knowledge systems

Total Compensation

We offer competitive cash compensation, meaningful equity, and strong benefits that reflect our values:

• $109,000 - 138,000 base salary
• Stock options, commensurate with experience and in line with internal equity bands
• Health Care: 100% employer-paid base plan; 50% for dependents
• 401(k): 4% company match
• Flexible and Unlimited PTO
• Home electrification incentives
• Remote-first work culture; must overlap with Mountain Time Zone

Location: These positions require in-person work in Broomfield, CO. We are a Hybrid company with Herdquarters in Broomfield and get together as a team semi-annually in Colorado

Join the HERD! 🐘

We are shaping the future of Elephant Energy by fostering a team that reflects and supports the communities we serve.

You can read more about our commitment to diversity and inclusion here. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people and people with disabilities. We are an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age or any other status protected under applicable law

If you require a reasonable accommodation that would better enable your success during the application or interview process, please let us know.