Payments Specialist II
When joining Elevations, you can expect to work for a company with:
- A leadership team that strives to make this the best place you’ve ever worked!
- A focus on supporting our employees’ mental, physical, and financial well-being
- A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
- A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
- A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
- A passion for consistently providing amazing experiences and creating raving fans
If you join our team, here are some of the perks you can expect:
- A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
- Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
- Up to a 4% match on 401(k) contributions
- UP to twelve weeks of fully paid parental leave
- An extensive Employee Assistance Program that provides personalized care options for your whole household
- Ample opportunity to learn, develop and grow with access to career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
Location
- Hybrid: Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period.
Summary/Objective
The Payments Specialist II performs all duties of the Payments Associate I and is responsible for more complex payment processing, exception handling, and risk sensitive activities across all payment channels. This role requires deeper knowledge of ACH rules, wire procedures, and check processing workflows. Employees at this level provide guidance to level I team members, handle escalated member issues, and contribute to operational accuracy and efficiency.
Essential Functions
- Process and post all incoming and outgoing wire transfers with full accuracy and compliance and review wire documentation for completeness and proper authorization; coordinate authentication with internal partners.
- Monitor outgoing wires for potential fraud and assist with wire tracers and investigations.
- Perform ACH processing and returns with strong working knowledge of NACHA rules.
- Initiate and maintain member ACH origination requests, ensuring proper setup, authorization, and timely transmission and process ACH origination changes, cancellations, reversals, and exceptions.
- Maintain required ACH and wire reports, including daily settlement spreadsheets.
- Perform daily general ledger reconciliations for settlement and work in progress accounts.
- Process, balance, and reconcile Check Adjustment Deposits (CADs) and related general ledgers.
- Monitor negotiable instruments for potential fraud and respond to check fraud inquiries.
- Support development and updates of procedures within the Payments area.
- Complete high volume member contact situations and handle escalated issues requiring deeper expertise and provide cross training and serve as backup for level I functions.
Reports To
Manager Payments
Manages:
This role does not have supervisory responsibility.
Required Skills, Education and Experience
- 1-3 years of experience in payment processing, ACH, wires, check operations, or back‑office financial operations.
- Basic knowledge of check processing workflows, including Share Drafts, ONUS, CADs, and Federal Reserve return processes.
- Demonstrate general analytical abilities, decision making and problem-solving skills.
- Basic knowledge of ACH policies and guidelines.
- Basic knowledge performing general ledger reconciliations.
- Basic understanding of NACHA rules and guidelines as it pertains to ACH processing.
- Maintain a basic understanding regarding departmental procedures and applicable regulations for electronic funds transfer (EFT) with emphasis on Reg D, Reg CC, Reg E, BSA, and OFAC.
- Basic understanding of regulatory timelines and compliance requirements for check clearing and returns.
- General proficiency with payment processing platforms and financial systems.
- Knowledge of fraud indicators and negotiable instrument risk.
- Basic to intermediate Excel skills, including working with formulas and reconciliation worksheets.
- Ability to meet strict daily deadlines in a fast‑paced, regulated environment.
Preferred Skills, Education and Experience
- Associate degree or higher in business, finance, accounting, or a related field.
- Experience in a credit union or banking environment.
- Knowledge of fraud investigation processes or prior fraud‑related responsibilities.
- Understanding of general ledger reconciliation and how check processing impacts accounting entries.
Work Environment
Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.
Physical Requirements
- Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects
Position Type/Expected Hours of Work
- Full time / 40 hours per week
Classification:
- Non-Exempt
Compensation:
The person hired into this position will likely earn between $21.44 and $26.78 per hour plus annual bonus.
Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Anticipated Application Window:
This role is anticipated to close within 35 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.
EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.
Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
ELEVATIONS CREDIT UNION’S COMMITMENT TO PRIVACY
Your privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union (“we” and “us”), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us.
Applicants have rights under Federal Employment Laws
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