Care Coordinator - CSA

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking Intensive Care Coordinators to provide community based care coordination. This role works with Eliot’s Children’s Behavioral Health Initiative (CBHI) program, a program that supports children with behavioral, emotional and mental health needs and their families with integrated behavioral health services and a comprehensive community-based system of care. 

As an Intensive Care Coordinator, you will support youth and family by coordinating services, care team members and collateral supports working in concert with the youth, family to provide education and advocacy.

Responsibilities:

• Conduct outreach to new referrals, and initiate intake meetings 
• Guide families through the Wraparound process, assess strengths and needs.
• Complete comprehensive home-based assessments and coordinate the development of safety plans and Individual Care Plans (ICPs) with families and collaterals
• Coordinate services, make referrals, support system navigation, and help build natural family and community supports
• Facilitate monthly Care Planning Team meetings, monitor services, authorize supports, and participate in rotating on-call coverage

Qualifications:

• Requires a Bachelor’s degree or Master's degree in Human Services or related field
• Experience working with youth and family as well as system and resource navigation
• Valid Massachusetts Drivers License
• Bilingual in English and either Spanish, Haitian Creole, Portuguese, Mandarin, or Arabic preferred

Schedule: 40 hours/week. Hybrid and Flexible schedules available. 

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.