Navigator - CBHC

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Service Navigator to join our Community Behavioral Health Clinic (CBHC) which serves as a single entry point for mental health and substance use services for youth, families and adults. As a Service Navigator, you will be the first point-of-contact providing triage support to individuals and families experiencing acute distress as a result of mental health and co-occurring disorders thereby requiring services through CBHC. You will also oversee the warm handoff process and develop short term stabilization treatment plans for each individual and/or family.

Responsibilities:

• Provide triage and community-based supports including crisis evaluations, short-term stabilization, and assistance with maintaining community stability
• Complete diagnostic assessments and develop short-term treatment plans to address immediate needs during the transition to a CBHC team
• Deliver side-by-side interventions focused on problem solving, skills training, and promoting stability for individuals and families
• Participate in team huddles, meetings, and warm handoffs by sharing key assessment and treatment planning information
• Ensure treatment goals are culturally responsive, strength-based, recovery-oriented, and achievable

Qualifications:

• Requires a Master’s degree in Psychology or related field
• Experience working with adults with severe mental illness
• Valid Massachusetts Drivers License
• Licensure from the Commonwealth of Massachusetts is preferred (LICSW, LMHC,LCSW, LMFT, RN)

Schedule: Monday-Friday, 9am-5p or 10am-6pm

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.