Front Desk / Business Assistant

We support and inspire people and communities to smile while living their best life

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.

These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES:

· Enthusiastically greet and welcome patients to the practice upon check-in

· Scheduling, rescheduling, or cancelling appointments as needed

· Assisting patients with filling out necessary forms

· Preparing patient charts and daily schedules for the dental staff

· Updating patient records and documenting recent treatment procedures as necessary

· Schedule follow-up appointments and facilitating reminders

· Communication with medical and dental insurance providers to determine a patient’s benefits

· Verifying and collecting co-payments

· Balance nightly deposits and complete credit card processing

· Performing general office duties assigned by the Office Manager

 

REQUIRED EDUCATION AND EXPERIENCE:

· High School Diploma or equivalent

· Proven dedication to provide high quality of patient satisfaction

· Previous dental office experience preferred

· Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

· Excellent interpersonal skills

· Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment

· Exceptional organizational and time management skills

· Experience with Microsoft Word and Excel

· Strong working knowledge of dental terminology

 

PHYSICAL REQUIREMENTS:

· General Office Activities as Required

· Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.