General Manager

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

We are seeking a General Manager for our ANZ region to lead our fast-growing legal technology business. The GM will be accountable for the ANZ P&L, driving growth and ensuring outstanding outcomes for our clients. This is a critical leadership role, responsible for uniting Sales, Solution Architect, Delivery, and Customer Support under one vision and representing our company in the LegalTech ecosystem across Australia and New Zealand. 

This role requires the individual to be based in the Sydney, Australia time zone (AEDT/AEST).

Responsibilities

• Own ANZ revenue growth and retention targets (new ARR, renewals, and expansions)
• Build, report and manage the sales pipeline and forecasting accuracy
• Build relationships with law firms, corporate legal departments, and associations
• Strengthen brand visibility and thought leadership in the ANZ LegalTech ecosystem
• Own the ANZ P&L; manage revenue growth, margins, and costs
• Partner with global product and marketing to adapt offerings for the ANZ LegalTech market
• Help provide direction for implementation and support to ensure customer adoption and satisfaction
• Act as executive sponsor for strategic clients, resolving escalations as needed
• Directly manage ANZ employees across Sales, Delivery, and Support
• Drive a high-performance culture focused on accountability, customer success, and innovation.
• Provide coaching, development, and career growth opportunities
• Represent the company at industry events, LegalTech conferences, and client forums
• Deliver accurate forecasting, budget management, and reporting
• Align ANZ operations with global standards and processes
• Perform other duties as assigned to support departmental and company objectives.

Qualifications 

• Bachelor's Degree in Business Administration, Management or related field (MBA preferred) or equivalent experience.
• 12+ years of experience in general management, sales leadership, or regional business operations within the B2B SaaS or LegalTech industry
• Experience leading a full business unit or regional P&L, ideally in a VP or Country GM capacity within a B2B SaaS or Legaltech organization.
• Strong knowledge of professional services clients (law firms or corporate legal teams preferred). 
• Demonstrated success in sales leadership and customer success. 
• Experience leading cross-functional teams in a global/matrix environment. 
• Exceptional communication and executive presence with customers and internal stakeholders. 
• Ability to travel up >50% as business needs require
• Role requires the following physical capacity: Sedentary: primarily desk/computer work
• Must be legally authorized to work in Australia; Elite does not provide employment sponsorship for this position

Benefits:

• Competitive Compensation Package
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Tuition Reimbursement
• Parental Leave
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.