Office Manager

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

Elite is seeking a proactive and highly organized Office Manager to oversee the daily operations of our New York City office. This in-person role is critical to maintaining a welcoming and professional environment for employees, executives, and visitors. The Office Manager will handle front-of-house duties, coordinate office logistics, support on-site events and meetings, and provide executive administrative support to ensure smooth operations.

Work Arrangement: Office-Based 5 Days per week

This role requires the individual to be based in Eastern Standard Time time zone.

What You’ll Do:

• Serve as the first point of contact for employees, customers, and executives visiting the NYC office, creating a professional and welcoming environment.
• Receive, sort, and distribute incoming mail, packages, and deliveries; manage outgoing shipments as needed.
• Ensure all checks and other sensitive documents delivered to the office are logged, securely stored, and promptly deposited or routed to the appropriate internal team, following Elite’s internal controls.
• Coordinate and oversee office supplies, including ordering, stocking, and vendor relationships to ensure the office is well-equipped.
• Manage catering and food orders for on-site meetings, events, and visiting executives and customers.
• Maintain cleanliness and organization of common areas, conference rooms, and kitchen spaces.
• Support scheduling and logistics for on-site meetings and events, including room reservations and visitor access.
• Act as liaison with building management for office maintenance, security, and facility needs.
• Track office expenses, submit invoices, and assist with budget monitoring for office operations.
• Provide administrative support to multiple executives as needed, such as coordinating travel, preparing expense reports, and assisting with ad hoc projects.
• Develop and maintain processes that improve the employee experience and support Elite’s culture of excellence.
• Perform other duties as assigned to support departmental and company objectives.

What You’ll Need:

• Associate's Degree in business or equivalent experience.
• Must be able to work on-site five days per week in the NYC office.
• 3–5 years of experience in in office management, facilities coordination, or a similar administrative role; experience in a professional services or SaaS environment is a plus.
• Strong proficiency in Microsoft Office Suite and collaboration tools (Teams, Outlook, Excel).
• Excellent interpersonal and communication skills with a professional demeanor.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• High level of attention to detail and commitment to delivering a positive employee, customer and visitor experience.
• Ability to maintain confidentiality and exercise sound judgment.
• Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
• Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

Benefits:

• Competitive Compensation Package ($65,000 - $85,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.