Account Manager, Mid-Market

We’re hiring an Account Manager to join our Mid-Market Account Management team at EMARKETER. 

EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for revenue-driving teams. Through context from our expert analysts, carefully vetted data sources, and our proprietary research methodology, EMARKETER’s forecasts, reports, and benchmarks enable global companies to anticipate tomorrow’s market trends for confidence today. EMARKETER is a division of Axel Springer S.E.

The Role & Team:

As an Account Manager, you will focus on ensuring customer success, retention and growth, while constantly looking for opportunities to broaden client relationships within some of our largest accounts. An Account Manager’s client book is composed of the world’s largest brands and media players. 

This is a hybrid role working from our New York City HQ at One Liberty Plaza two times a week.

The ideal candidate is:

• A leader committed to fostering an inclusive culture and values a representative workplace that embraces diversity of thought and experience.
• A strategic problem solver and negotiator who understands clients’ needs and always figures out a way to make it work. You think creatively to relieve pain points and circumvent obstacles to hit goals.
• A confident communicator who understands how to effectively tailor messaging and articulate value, be it in person, on the phone, or over email. You have an affinity for navigating difficult conversations and can hold your ground in negotiations.
• A results driven and a tenacious go-getter who’s excited by new challenges and stays positive in the face of adversity. You expect yourself to hit - if not exceed - your goals and know how to make it happen. A sales minded professional with an aptitude for building long-term relationships. You’re always looking for ways to optimize.

Key Responsibilities:

• Manage day to day relationships with portfolio of 30+ clients and develop account specific strategies 
• Establish strong relationships with key client contacts; build advocates through value-driven conversations and solutions 
• Maintain consistent level of client activity, specifically call volume and inbound/outbound to senior level client contacts
• Establish clear value proposition that shows the impact of EMARKETER on client’s business
• Identify budget contributors and gain experience selling via a multi-threaded approach
• Effectively negotiate contracts with a focus on growth
• Consultative selling, which meets the needs of our business and clients

Desired skills and experience:

• 3-5 years of experience in full sales cycle account management and a strong sales acumen
• Dedication to client success with a proven track record for establishing value propositions which align with client’s business needs and challenges
• Eagerness to form multi-threaded relationships 
• Proven track record of quota attainment
• Prior expertise in digital marketing, media and/or SaaS is preferred

Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future.

Salary & Benefits:

• Salary: $65,000-$78,000  (dependent on skills & experience)
• Additional commission 
• Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
• Comprehensive medical, dental, and vision insurance plans
• Matched and vested 401k plan
• Access to resources for financial planning guidance, family planning services, mental health reach-out and Employee Assistance Programs (EAP)