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Senior Account Director, Key Accounts

New York, New York, United States

EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for brands, agencies, media platforms, technology companies, and more. With a strong focus on the transformation of digital advertising and ecommerce, EMARKETER’s forecasts, reports, and benchmarks enable global companies to anticipate tomorrow’s market trends for confidence today. EMARKETER is a division of Axel Springer SE, one of Europe’s largest media companies. 

We’re hiring a Senior Account Director to join our Key Accounts Team at EMARKETER.

The Role & Team:

As a Senior Account Director on our Key Accounts team, you will focus on ensuring customer success, retention, and growth across some of our largest and most strategic client relationships. Your book of business will include global brands and media leaders, where you will serve as a consultative partner, proactively identifying opportunities to deepen engagement and deliver business impact. This is a high-visibility role suited for a seasoned account leader with a strong sales acumen, comfort navigating enterprise-level complexity, and a track record of expanding relationships across multiple stakeholders and business units.

This is a hybrid role working from our New York City HQ at One Liberty Plaza two times a week.

The Ideal Candidate is:

  • Committed to fostering an inclusive culture and values a representative workplace that embraces diversity of thought and experience.
  • A strategic problem solver and negotiator who anticipates challenges and creatively drives solutions. You thrive in navigating complex organizations and aligning diverse stakeholders toward mutual goals.
  • A confident communicator who understands how to effectively tailor messaging and articulate value, be it in person, on the phone, or over email. You have an affinity for navigating difficult conversations and can hold your ground in negotiations.
  • A results driven and a tenacious go-getter who’s excited by new challenges and stays positive in the face of adversity. You expect yourself to hit - if not exceed - your goals and know how to make it happen.
  • A sales-minded professional who builds lasting, enterprise-wide relationships. You're always seeking opportunities to add value, expand influence, and optimize account potential.

Responsibilities:

  • Work with clients to align on desired outcomes and set mutual goals
  • Set external account priorities while articulating internally how client needs translate to the annual strategy
  • Maintain consistent communication with key client contacts and advocates while eliciting feedback from product users
  • Develop relationships with new client stakeholders and advocates in order to renew and grow accounts
  • Expand existing relationships to the C-Level
  • Identify growth and upsell opportunities through user band expansion, new products sales and new division opportunities
  • Create, execute and adapt proactive client strategy to achieve goals
  • Develop a pipeline, forecast outcomes and provide regular internal updates

Desired Skills & Experience:

  • 10+ years of experience in full sales cycle account management and a strong sales acumen
  • Successful enterprise sales experience working with key clients and growing their accounts
  • Proven success renewing and upselling business in a client focused role and consistently exceeding sales quotas
  • Experience selling to multiple stakeholders and/or managing and renewing a book of global accounts
  • Aptitude and eagerness to form senior level relationships across client organizations
  • Demonstrated expertise in subscription-based research, SaaS, and managing partnerships with global brands is required

Salary & Benefits:

  • Base salary: $125,000-145,000 (dependent on skills & experience)
  • On-Target Earnings (OTE):  $179,600-$199,600 (includes base salary + commission)
  • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
  • Comprehensive medical, dental, and vision insurance plans
  • Matched and vested 401k plan
  • Access to resources for financial planning guidance, family planning services, mental health reach-out and Employee Assistance Programs (EAP)
Salary for the role is commensurate with experience and depends on a number of factors, including a candidate’s qualifications, skills, competencies and experience. 

US pay range

$125,000 - $145,000 USD

About EMARKETER:
 
EMARKETER is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.
 
At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. EMARKETER is committed to corporate transparency through regular business updates and an always-open line of communication. 

To learn more about what it’s like to work at EMARKETER check out our careers page and life page.

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