Job Application for Sr Technical Program Manager

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

Veradigm Provider

Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients’ out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.

Our healthcare provider solutions help practices to:

Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
Improve practice financial performance and take advantage of the benefits of health information technology innovations
Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
Get patients all their specialty medications faster and more easily

Job Summary

The Sr Technical Program Manager is responsible for developing program strategy in alignment with the program's long-term vision. At the same time, working in collaboration with the development teams, the Sr Technical Program Manager will develop features, functions, and requirements that drive a great product experience and high value for our clients. The Sr Technical Program Manager owns communication across teams, eliminates risk to execution, and owns the outcome. The Sr Technical Program Manager will be assigned primarily to the Practice Financial products in the Provider Business Unit but could support other Veradigm products if needed.

Responsibilities

Product Goals and Execution

Develop critical goals related to user experience, quality, usability, reliability, security, scalability, ease-of-use, installation, and responsiveness that exceeds client and market expectations for each product in their charge.
Drive cross-functional development and the product's launch from concept to delivery in an Agile software development environment.
Responsible for managing feature enhancements.
Able to apply strong domain expertise creatively and innovatively to ensure that Veradigm builds world-class products in line with client, market, and government regulations.
Identifies prioritization of features and manages feature trade-offs.

Cross-Functional Communication

Work with Development, Quality, User Research, and Customer Success teams during design and implementation to shape the product's technical feature set and usability while ensuring the highest quality products are delivered on time, on budget, and with superior performance and support.
Develop key product themes as the foundational messaging for marketing and other corporate constituents.
Collaborates with Legal, Compliance, and Quality teams to ensure a compliant product

Product Evangelism

Represent their stakeholders and evangelize their product, assuring that the market is adopting the current product by coordinating activities across our field organization and continually being the champion for the product.
Track and analyze the use of the product to report on progress toward key metrics and goals.
Ensures the quality, design, experience, and value of current products in the market and the following product in development.
Identifies prioritization of features and manages feature trade-offs.
Provides key messaging on the product.

Qualifications

Academic and Professional Qualifications:

Bachelor’s Degree
MBA (Preferred)

Experience

Strong domain expertise in-line product feature releases, with preferred experience in Health IT.
A minimum of at least 4+ years of demonstrated success in revenue generation, product management, practice support, and partnership development.
Experience in an Agile environment
Excellent verbal and written communication skills
Understands the market's solutions, design, and feature mix/competitive products.
Should have the capability to innovate product-based solutions based on changing market and customer requirements.
Should have a flair for understanding technology platforms that are prevalent in market/competition.
Should have the ability to translate customer problems into features and design requirements.
Demonstrates behaviors indicative of Veradigm’s values.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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Veradigm formerly known as Allscripts

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Sr Technical Program Manager - Remote

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