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New Business Specialist

21550 Oxnard Street Suite 1100 Woodland Hills, California 91367; 2677 North Main Street Suite 800 Santa Ana, California 92705

New Business Analyst - Amwins 

Overview:  

Amwins Benefits is a dynamic sales, marketing, and service organization dedicated to the success of health insurance brokers, carriers, and partners throughout the United States.  Our mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and extraordinary service from passionate people.  

At Amwins our people are our greatest asset. We hire the best talent in the industry and provide our employees with tools to deliver innovative insurance solutions. Here, talent is valued, success is celebrated, and great teamwork defines our culture. Our collaborative environment is the perfect place for you to contribute meaningful national strategies to a rapidly growing organization.   

Summary:  

This position is accountable for underwriting all new Small Group ACA business for the entire group of Carrier Partners that we represent.  This role effectively collaborates across all areas to ensure a positive customer experience that leads to sales results. The central purpose of this position is to provide a customer-centric focus, model purposeful leadership, and drive sales results for RSM, Brokers, Carrier Partners, and Amwins Benefits. 

This role models Purposeful Leadership, defined as: Every action taken delivers the BEST customer experience for our brokers, customers, and co-workers.    

Responsibilities: 

  • Provides brokers with timely, solution-orientated responses to their business needs. 
  • Salesforce knowledge and understanding of process flow+ 
  • Comprehensive review of new business paperwork to qualify the group, employee eligibility and participation and collaboration to find solutions-based results including: 
    • Review Master Application 
    • Review Legal & Tax Documents/Quarterly Wage Report for eligible W2 employees 
    • Analyze sold rate quote for plan/rate accuracy 
    • Review of Employee Applications / Waivers 
    • Gather ID cards (as needed) 
  • Create and send Requirement letter to Broker & Sales Team 
  • Perform regular follow-ups with Broker as needed 
  • Maintain files and update status in Salesforce through lifecycle of each case 
  • Package files for submission to carrier and work with carrier partners to advance group to approval 
  • Audit approval to verify enrollment, final rates and policy info 
  • Attend all Sales Team meetings to collaborate and strategize to drive sales 
  • Assist in identifying opportunities for ancillary attachment 
  • Coordinate with RSM/BSR and Broker regarding opportunities 
  • Evaluate success / room for improvement and communicate with team 

Qualifications and Licenses: 

  • Comprehensive database and Carrier guideline knowledge 
  • Proficient in MS Office software, especially MS Outlook, intermediate Excel, MS teams 
  • Web based audio/video conferencing  
  • Salesforce experience preferred  
  • EaseCentral experience preferred 
  • University degree preferred    

Competencies:  

  • Ability to manage competing priorities, and negotiate mutually successful outcomes 
  • Detail-oriented, ability to handle variety of tasks 
  • Collaborate and Partner effectively with internal and external teams 
  • Mentor assigned employees and new hires to develop their full potential 
  • Comprehensive organizational skills 
  • Clear, professional oral and written communication skill. 
  • Strong problem-solving skills and solutions-oriented mind-set 

Experience:  

  • Minimum 5 years of related experience; or equivalent of education and experience  
  • Insurance agency experience is preferred 
  • Inside sales experience is preferred
  • Professional customer service experience strongly preferred
  • Fluent understanding of carrier products and benefits
  • Experienced and clear understanding of underwriting guidelines 

 

Pursuant to California regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses. 

California Pay Range

$37 - $47 USD

The Amwins Advantage: Benefits & Perks

  • Medical, Dental, Vision available your first day of employment
    • Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
  • Mental health support including:
    • Virtual therapy
    • Digital coaching
    • 24/7 EAP counseling
  • Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
  • Health Savings Account with company contributions 
  • Health Care FSA, Dependent Care FSA, and Commuter Benefits
  • Parental Leave and Adoption Assistance
  • Voluntary coverage options:
    • Life Insurance
    • Critical Illness
    • Accident
    • Identity Theft Protection
  • Retiree medical benefits available for Medicare-eligible retirees
  • 401(k) with company match
  • Generous Paid Time Off and Company Holiday Schedule
  • Collaborative, continuing education focused work environment
  • Career advancement opportunities 

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PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS
Amwins Group, Inc. and its operating subsidiaries (collectively, “Amwins,” “we,” or “our”) maintain personal information about California job applicants and prospective employees (“you” or “your”).  We are committed to respecting your privacy by handling all personal information collected in accordance with applicable law.  This notice explains how we use your personal information and your rights and choices with regard to that personal information.

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Amwins may collect the following categories of your personal information:

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Amwins discloses your personal information for business purposes to its service providers and vendors who perform business and human resource functions and services on our behalf, including running pre-employment background checks.  Amwins only shares your personal information with its service providers to the extent necessary in order to fulfill the purposes of human resource administration as identified in this Privacy Notice or as required by law.  

Amwins may also disclose your personal information to government authorities or agencies when required or permitted to by local, state, or federal law.  Amwins may also disclose your information for other legal reasons when permitted, including to protect our legal rights, and where necessary to protect the vital interests of any person.

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As a California resident you can make certain requests regarding your personal information.  We will fulfill each of these requests per the requirements of California law. 

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  • You can request that we correct or delete your personal information subject to certain exceptions.

Amwins will not discriminate against you for exercising any of your California privacy rights.

To exercise the California privacy rights described above, please email privacy@amwins.com or call us at 1- 877-820-4048 or fill out the form available at: https://www.amwins.com/privacy/state-privacy-rights/ccpa-web-form.  We will verify your request and in compliance with applicable we may ask you to provide documentation to verify your identity.

Changes to This Privacy Notice

Amwins reserves the right to update this Privacy Notice at any time.  The Last Updated date reflected in this section indicates the last date this Privacy Notice was revised.  For any questions about this Privacy Notice please contact privacy@amwins.com or 1-877-820-4048.

Last Updated:  January 1, 2023

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As set forth in Amwins’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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