Job Application for OSS & Automation Architect at AST SpaceMobile

New

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

Position Overview

We are seeking an OSS & Automation Architect to serve as the technical bridge between AST's internal stakeholders and the AST OSS engineering team. This is a dual-facing role - outward toward internal business stakeholders and teams in Service Assurance, Service Delivery, and Service Enablement; and inward toward the OSS engineering team and other technical teams to translate what those stakeholders need into precise, buildable specifications.

You will work in close conjunction with the OSS SW Platform Architect, contributing to Architecture Decision Records (ADRs), Functional Requirements (FRs), and Non-Functional Requirements (NFRs) that shape the AST OSS platform. Where the Platform Architect sets the technical direction, you own the requirements surface - ensuring the architecture reflects real operational needs and that the OSS platform team is never building on assumptions.

This role requires equal command of business process analysis and OSS/automation domain knowledge. You must be credible in discussion with business process owners and equally credible in a design session with a technical team.

Key Responsibilities:

Act as the primary liaison for internal customers - Service Assurance, Service Delivery, Service Enablement, and adjacent teams - representing the OSS program on-site
Capture business processes, operational pain points, and automation opportunities with the depth needed for engineering hand-off
Translate business requirements into well-structured Functional Requirements (FRs) and Non-Functional Requirements (NFRs)
Contribute requirements context and operational constraints to every major design decision
Define automation requirements for OSS workflows - fault management, performance management, configuration management, and partner on-boarding - translating manual operational processes into automation specs
Identify and design integration points between OSS and internal systems (ERP, CRM, Jira, custom tooling)
Identify candidates for workflow automation, define governance rules, and specify the business logic that drives automated decisions
Participate in sprint reviews and architecture sessions with the OSS platform team and validate delivered functionality against acceptance requirements
Maintain documentation for all business processes, requirements decisions, and OSS capability mapping
Create and maintain a roadmap of automation opportunities ranked by operational impact
Proactively surface new automation and integration opportunities from ongoing stakeholder engagement, without waiting for formal project kick-offs

Qualifications

Education:

Bachelor’s or master’s degree in computer science, Telecommunications Engineering, or a related field - or equivalent professional experience.

Experience:

A minimum of 7+ years in solutions architecture, systems integration, or OSS/BSS architecture roles within the telecom industry.

Deep working knowledge of OSS functions - fault management, service provisioning, performance management, service assurance - and how they integrate with downstream enterprise IT landscape
Hands-on experience with commercial OSS platforms (Ericsson OSSA, Nokia NSP, NetCracker, Amdocs, Rakuten Symphony or other)
Experience with TM Forum Open APIs and the eTOM/TAM business process and application frameworks
Background in ITIL-aligned service management processes, particularly service assurance and incident management workflows
Experience with workflow and BPM tooling (Camunda, Airflow, ServiceNow, or equivalent) from a requirements or design perspective
Proven ability to elicit, structure, and deliver FRs and NFRs from business stakeholders in a form directly usable by an engineering team
Experience specifying workflow automation for telecom operations: trigger conditions, state machines, exception handling, and governance rules for automated decisions
Experience specifying integrations between OSS and adjacent systems (ERP, CRM) familiarity with REST APIs, event-driven integration, and data contract design

Soft Skills:

Naturally translates between the language of operations ("we need to know when a handover fails") and the language of engineering ("define the fault event schema and notification SLA") without losing fidelity in either direction
Impose clarity on ambiguous stakeholder inputs - produce artefacts that leave no room for the technical team to guess at intent
Do not wait for requirements to be handed over - actively hunt for process gaps, automation opportunities, and misalignments before they become delivery problems
Skilled at maintaining productive working relationships with a team several time zones away
Requirements artefacts are exact, versioned, and traceable - consider edge cases and exception flows, not just happy paths

Technology Stack:

RESTful APIs, AsyncAPI & event-driven messaging (Kafka, RabbitMQ), TMF Open APIs, NETCONF/YANG, SNMP
Camunda, Apache Airflow or equivalent BPM tooling
TM Forum eTOM/TAM, TOGAF or ArchiMate (working knowledge)
AWS, Docker, Kubernetes (working familiarity)
Git (for specification and configuration artefact management, working knowledge)
Confluence, JIRA, C4, draw.io, Mermaid, PlantUML

Physical Requirements

Ability to work in a standard office or remote home-office environment and use a computer for extended periods
Ability to participate in occasional after-hours incident response actions

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.

AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Create a Job Alert

Interested in building your career at AST SpaceMobile? Get future opportunities sent straight to your email.

First Name

Last Name

Preferred First Name

Country

Phone

Location (City)

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Start date month

Select...

Start date year

End date month

Select...

End date year

LinkedIn Profile

Website

Are you at least 18 years of age?

Select...

Are you legally authorized to work in the United States?

Select...

Will you now or in the future require employment visa sponsorship?

Select...

Do you meet the language requirements for this position (fluent in written and verbal English)?

Select...

Current City, State

Do you live near or are you willing to relocate to an area central to Lanham, MD?

Select...

What are your salary expectations?

Earliest Start Date

How did you hear about the position?

Select...

If you were referred by an AST employee, please enter their AST email.

I certify that the facts set forth in this Application for Employment are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions or misrepresentations may result in my dismissal.

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in AST SpaceMobile’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

OSS & Automation Architect

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability