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Sales Force Administrator

Bengaluru, Karnataka, India

Who We Are & Why Join Us

Avathon is the leading Industrial AI autonomy platform, helping customers across heavy industries -- energy, mining, manufacturing, aerospace, defense, and logistics -- accelerate the journey toward autonomous operations. Our platform is built on a Computational Knowledge Graph foundation that contextualizes and connects operational data across siloed systems, bringing together time series, structured, unstructured, and machine vision data to power AI-driven applications in asset performance management, supply chain intelligence, visual AI, and global trade management. With capabilities spanning digital twins, normal behavior modeling, natural language processing, and computer vision, Avathon delivers real-time predictive intelligence and agentic decision-making at industrial scale.

Cutting-Edge AI Innovation -- Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment -- Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact -- Work on AI-driven projects that drive real change across industries and improve lives.

Learn more at: avathon.com

 

About the Role

Position Summary:

This role covers a wide spectrum of responsibility, from system/ tech administration and data analysis, through to process definition. You’ll need to be a hands-on operator, frequently liaising with sales and marketing teams to develop and improve upon current and future campaigns and initiatives. You will manage our sales technology stack, implementing the operational processes for sales campaigns and programs, and tracking the analytics that support all functions on the Sales and Operations teams.

Join our India team as a Salesforce Administrator for the Sales & Marketing Team. 

What you will do: 

  • Sales Force System Administration:
    • Manage user accounts, profiles, roles, permissions, and security settings.
    • Perform routine system maintenance, upgrades, and enhancements.
    • Monitor system performance and troubleshoot issues
  • Customization & Configuration:
    • Create and manage custom objects, fields, workflows, validation rules, and process automation.
    • Develop reports and dashboards for various departments to improve decision-making.
    • Configure Salesforce to align with business processes and objectives.
  • Data Management:
    • Ensure data accuracy, de-duplication, and compliance with company policies.
    • Perform regular data imports, exports, and backups.
    • Develop best practices for data governance and securit
  • User Support & Training:
    • Provide ongoing support and training to Salesforce users.
    • Proactively manage a streamlined onboarding process for Sales & Marketing across the two systems
    • Document system processes and user guidelines.
    • Assist teams with troubleshooting and resolving technical issues.
  • Integration & Enhancements:
    • Work with third-party applications and integrations (e.g., marketing automation, ERP systems).
    • Collaborate with stakeholders to gather requirements and implement system improvements.
    • Work directly with our Salesforce and HubSpot teams to ensure we stay “ahead of the curve” on System Capabilities
    • Drive process and system change as outlined in the Avathon Vision and Goals & Objectives
  • Marketing Operations and Sales Enablement activities: 
    • Leverage existing vendor relationships and tools (Hubspot, Salesfroce, Zoominfo, and others) to maximize our efficiency and performance of the sales operations function
    • Manage our existing sales technology stack, implement new technologies to optimize the stack, troubleshoot issues, and support end user training as needed.
    • Develop and deliver training to empower team members to support the sales team’s effectiveness and assist in the adoption of our sales technology stack.
    • Define, document, manage, and optimize key sales operations processes, including pipeline, lead, and database management best practices and segmentation.
    • Collaborate with the Operations teams to implement best-in-class analytics that provide insight across all product offerings and activities

You shall have: 

    • 3+ years of experience as a Salesforce Administrator.
    • Salesforce Administrator Certification is preferred.
    • Strong understanding of Salesforce architecture, security, and automation tools (Flows, Process Builder, etc.).
    • Experience with reports, dashboards, and data management best practices.
    • Proficiency in troubleshooting and user support.
  • Preferred:
    • Experience with Salesforce Sales Cloud and Marketing Cloud.
    • Knowledge of integration tools (e.g., Outlook, Hubspot, Finance tools).
  • As above for HubSpot – or willingness to learn HubSpot as a secondary Skill

 

Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.

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As set forth in Avathon’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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