Back to jobs
New

Client Services Manager

State College, PA 16801 | 40.789969189 | -77.851974739

 

Client Services Manager – Pediatric Home Care

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our State College, PA Pediatric Home Care office.

Are you ready to take the next step in your career and build your leadership skills in a growing industry? The Client Services Manager role offers the opportunity to lead, build relationships, drive growth, and make a meaningful impact in the lives of pediatric clients and their families.

This is more than a day-to-day coordination role. You’ll have the opportunity to take ownership of your caseload, develop business and leadership skills, and grow your career within BAYADA.

Grow Your Career at BAYADA

As a Client Services Manager, you’ll receive hands-on experience in client services, operations, business development, employee engagement, and team leadership. You’ll work closely with Clinical Managers and office leadership while developing the skills needed to take on increasing responsibility.

If you’re ambitious, entrepreneurial, and motivated by achieving goals, this is an opportunity to build a career — not just take a job.

What You’ll Do

  • Provide exceptional customer service and help ensure high-quality pediatric home care
  • Coordinate client services and address emergent scheduling needs
  • Manage and proactively grow your client caseload
  • Build lasting relationships with clients, families, referral sources, payors, and community organizations
  • Develop strong, collaborative relationships with field employees and office leadership
  • Monitor key metrics, including admissions, referrals, and caseload performance
  • Partner with Clinical Managers to provide supervision and support to field employees
  • Identify opportunities to improve client satisfaction, employee engagement, and service delivery
  • Take on increasing responsibility and leadership opportunities as you grow

What We’re Looking For

  • Bachelor’s degree required
  • Prior medical office or home care experience preferred
  • Supervisory or leadership experience a plus
  • Demonstrated success achieving goals and taking on increased responsibility
  • Ambition, initiative, and a growth mindset
  • Strong computer skills, including electronic medical record experience
  • Excellent communication, organizational, and interpersonal skills
  • Ability to build relationships and thrive in a fast-paced, entrepreneurial environment

Why Join BAYADA?

Career Growth: Build your leadership skills through hands-on experience, mentorship, continued education, Udemy courses, webinars, and advancement opportunities.

Meaningful Work: Make a difference in the lives of pediatric clients and families while supporting the team that delivers their care.

Mission-Driven Culture: Join a nonprofit organization built around BAYADA’s core values of compassion, excellence, and reliability.

Weekly Pay: Receive consistent weekly pay.

Comprehensive Benefits: Medical, dental, and vision insurance; paid holidays, vacation, and sick time; employer-paid life insurance; 401(k) with company match; direct deposit; and Employee Assistance Program (EAP).

Inclusive Workplace: BAYADA is committed to creating an environment where employees feel valued, supported, and empowered to grow.

Ready to Grow With Us?

If you’re looking for an opportunity to develop as a leader, take ownership, and build a long-term career in healthcare, bring your energy and ambition to BAYADA.

Join our State College team and grow your career while making a difference in the lives of children and families.

 

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in BAYADA Home Health Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.