Back to jobs

Industry Solution Leader - Heavy Industrial (EAF / Mini-Mill Supply Chain and Asset Performance)

Atlanta, Georgia, United States

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking an Industry Solution Leader (ISL) for Heavy Industrial to lead the design and delivery of enterprise AI solutions for its clients with a specialization in EAF / Mini-Mill Supply Chain and Asset Performance.

C3 AI is seeking an Industry Solution Director, Supply Chain to lead the design and delivery of enterprise AI solutions for complex global supply chain and manufacturing organizations.

Industry Solution Directors combine deep domain expertise with end-to-end ownership of customer solutions. They are expected to understand a customer's supply chain and operating environment deeply enough to challenge assumptions, identify and quantify the highest-value opportunities, define the right technical solution, and lead cross-functional teams through design, deployment, validation, and scale.

The role combines the responsibilities of a senior supply chain expert and solution leader. Industry Solution Directors work directly with customer supply chain, manufacturing, procurement, logistics, finance, technology, and executive teams while leading C3 AI Forward Deployed Engineers, data scientists, product teams, and other technical resources to deliver measurable business outcomes.

The ideal candidate brings significant experience in supply chain planning, manufacturing operations, inventory management, production planning, logistics, procurement, pricing, or operations research and has the technical judgment, customer leadership, and delivery ownership required to lead complex enterprise AI solutions from problem definition through production.

The ISL, Heavy Industrial - EAF / Mini-Mill Supply Chain and Asset Performance should have hands-on experience working in an EAF / mini-mill environment, with direct exposure to scrap charge, EAF, ladle metallurgy, caster, and rolling operations, and ownership of melt-shop throughput, yield, quality, energy, downtime, or rolling constraints.

RESPONSIBILITIES

  • Own the overall solution strategy, technical direction, and delivery outcomes for assigned customer engagements, maintaining accountability from initial problem definition through production deployment and scale.
  • Serve as the primary customer-facing solution leader and supply chain domain expert, developing a detailed understanding of customer planning processes, operational workflows, constraints, systems, and business objectives.
  • Identify and quantify high-impact opportunities across demand planning, inventory optimization, supply planning, production planning, scheduling, pricing, procurement, logistics, order fulfillment, service levels, and working capital.
  • Translate complex supply chain and operational challenges into tractable AI, machine learning, optimization, and software problems with clearly defined decision variables, constraints, requirements, success criteria, and expected business value.
  • Lead engagements through use case definition, requirements gathering, solution architecture, application configuration, validation, production deployment, user adoption, and scale-out.
  • Apply deep supply chain expertise to challenge assumptions, evaluate analytical approaches, interpret results, and ensure solutions reflect the operational and economic realities of the customer's business.
  • Lead cross-functional teams of Forward Deployed Engineers, data scientists, product managers, engineers, and industry experts, establishing technical priorities and driving alignment around customer outcomes.
  • Work directly with customer planners, manufacturing teams, commercial and pricing teams, procurement organizations, logistics teams, technology leaders, finance stakeholders, and executives to validate requirements, workflows, recommendations, and business impact.
  • Guide the interpretation and use of supply chain and enterprise data, including demand, orders, pricing, inventory, production, capacity, lead times, bills of material, suppliers, purchasing, shipments, logistics, service levels, and financial information.
  • Maintain accountability for solution quality, business value, technical risks, delivery progress, customer adoption, and executive communication throughout the engagement.
  • Partner with C3 AI product management and engineering teams to identify reusable capabilities, inform product development, and scale successful solutions across plants, products, networks, geographies, and business units.
  • Support sales teams during opportunity assessment and capture by helping define customer problems, solution approaches, business value, technical requirements, deployment strategy, and demonstrations.
  • Support development of statements of work and deployment plans, ensuring scope, deliverables, assumptions, data requirements, risks, timelines, and resource requirements are clearly defined.
  • Develop repeatable supply chain methodologies, solution patterns, and best practices and represent C3 AI in relevant customer and industry forums.

QUALIFICATIONS

  • Bachelor's degree in Engineering, Operations Research, Supply Chain Management, Industrial Engineering, Computer Science, Mathematics, Economics, or a related quantitative discipline.
  • 7+ years of experience in supply chain, manufacturing, operations, planning, logistics, procurement, pricing, operations research, or technically focused consulting.
  • Deep experience in one or more areas including demand planning, supply planning, inventory optimization, production planning, manufacturing scheduling, pricing, procurement, logistics, distribution, or supply chain network optimization.
  • Experience working in complex manufacturing or supply chain environments such as high-tech and semiconductor, industrial manufacturing, automotive, consumer products, pharmaceuticals, chemicals, metals, agriculture, or other global enterprises.
  • Strong understanding of supply chain planning concepts including service levels, safety stock, lead times, capacity constraints, bills of material, production constraints, inventory policies, pricing decisions, sourcing decisions, and network flows.
  • Demonstrated experience solving complex supply chain problems and improving service levels, forecast performance, inventory, working capital, production efficiency, fulfillment, pricing outcomes, or operating costs.
  • Experience working with enterprise supply chain data from ERP, MRP, planning, warehouse management, transportation management, procurement, manufacturing, commercial, and related enterprise systems.
  • Familiarity with enterprise platforms such as SAP, Oracle, Kinaxis, Blue Yonder, o9, or similar supply chain and planning systems.
  • Strong analytical and quantitative problem-solving skills, including the ability to reason about tradeoffs, constraints, uncertainty, and optimization objectives.
  • Demonstrated experience leading complex, customer-facing technical engagements and working directly with operational, technical, commercial, and executive stakeholders.
  • Ability to structure ambiguous business problems, define the decisions that need to be improved, and translate those requirements into technical solutions.
  • Ability to work effectively with software engineers, data scientists, product managers, and customer technical teams and translate between domain, business, and technical requirements.
  • Excellent presentation, written communication, leadership, and interpersonal skills.
  • Ability to travel to customer locations as required.

PREFERRED QUALIFICATIONS

  • Experience delivering AI, machine learning, operations research, mathematical optimization, advanced analytics, or supply chain digital transformation solutions.
  • Hands-on technical experience with SQL, Python, analytics, optimization tools, application configuration, scripting, or similar technologies, with the ability to directly inspect data, prototype analyses, and work closely with engineering and data science teams.
  • Experience deploying demand forecasting, inventory optimization, pricing optimization, production optimization, scheduling, network optimization, or decision-support solutions.
  • Experience working across both enterprise supply chain functions and manufacturing operations.
  • Experience taking technical solutions from initial proof of value through production deployment and scale.
  • Experience scaling solutions across multiple plants, product families, regions, networks, or business units.
  • Advanced degree in Engineering, Operations Research, Supply Chain, Analytics, or a related quantitative discipline.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. 

Create a Job Alert

Interested in building your career at C3 AI? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
What industry domain experience do you have? (Select all that apply) *
Select...
By clicking the “I Accept” button, you confirm that you have read C3 AI’s Applicant & Candidate Privacy Notice [https://c3.ai/c3ai-inc-applicant-and-candidate-privacy-notice] and you provide the specific consents identified below. Except where C3 AI expressly asks for your consent, C3 AI processes your personal data for recruitment on the basis of its legitimate interests and to take steps at your request before any employment relationship, and you are not required to consent to that processing: C3 AI collects your personal data for the purposes of managing C3 AI's recruitment related activities as well as for organizational planning purposes globally. Consequently, C3 AI may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. Some evaluations are assisted by automated tools: C3 AI uses AI-based matching to compare your application against the requirements of the role and, for some roles, an AI-based “Voice AI” tool that records and analyzes a voice screening interview. A member of our team reviews the results and makes the final decision, and no decision is made based solely on automated processing. You may request more information about the logic involved, request a review by a person, and — for voice interviews — decline to be recorded and request a standard interview instead, in each case without any penalty to your application. C3 AI does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, C3 AI has international sites and C3 AI uses resources located throughout the world. C3 AI may from time to time also use third parties to act on C3 AI's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within C3 AI group of companies as well as to third parties acting on C3 AI's behalf, including also transfers to servers and databases outside the country where you provided C3 AI with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area (“EEA”) and in the United States of America; in such cases, the transfer is based on, as applicable, the Standard Contractual Clauses (according to Commission Implementing Decision (EU) 2021/914, and, for transfers from the United Kingdom, the UK International Data Transfer Addendum), the EU-US Data Privacy Framework where applicable, or other GDPR-compliant mechanisms. You may withdraw any consent at any time, and exercise your rights of access, correction, deletion, objection, and (where applicable) your ARCO rights, by contacting C3 Legal at c3legal@c3.ai withdrawing consent will not affect processing carried out before the withdrawal. C3 AI will not retaliate against you for exercising these rights or for declining to consent. Full details of how C3 AI handles your information, how long it is kept, and your rights are set out in our Applicant & Candidate Privacy Notice [https://c3.ai/c3ai-inc-applicant-and-candidate-privacy-notice]. *
Select...

If yes, you can always opt-out by replying STOP.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in C3 AI’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements.

Learn more