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Product Manager (Payments Workflows)

New York, NY, United States

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

Cedar is seeking a Product Manager for our Payments Pillar. This team operates at the center of the Cedar product suite – it is responsible for maintaining and enhancing the payment technology stack, which includes core infrastructure, technical interfaces with the rest of our products, and user-facing flows/features.

This role is an excellent growth opportunity for those looking to rapidly advance their career through high-impact, high-visibility initiatives. Generally, this role will involve:

  • Visioning: Work with Cedar leadership and hospital execs to identify new opportunities to (a) leverage payments as a differentiator and (b) generate new revenue streams. 
  • Execution: Continue scaling our core platform (currently processes $3B+ in transactions) to handle (a) a growing client base and (b) growing Cedar suite of products
  • Collaboration: Work cross-functionally (Engineering, Data, Product Managers, Client Growth, GTM) to execute on the roadmap and launch high quality products
  • Go-To-Market: Collaborate with commercial, client teams, and strategic vendors to influence how we position, sell, and deliver the product, especially with respect to differentiation 

Responsibilities

  • Drive product strategy by generating market insights via client engagement + desk research
  • Work cross-functionally with nearly nearly every function (Commercial, Delivery, Makers, Legal)
  • Develop + execute on roadmap with dev team (Eng, Design, Data) in-line with Cedar strategy
  • Define measurement strategies for team and launches, while teaming with Data to draw insights 
  • Coordinate relationships, execution, and strategy with vendors like payment processors
  • Define GTM for your product with Commercial to ensure flawless delivery + customer value
  • Develop + share thought leadership around your product + its market

Required Skills & Experience

  • 4+ years of product management experience
  • Track record of successfully delivering technically-complex software products
  • Experience working directly with senior engineers to ship customer-facing applications
  • Strong analytical and data driven approach
  • Strong communication + project management skills with internal / external leadership teams
  • Effective communicator
  • A knack for “figuring-it-out” no matter how tough or ambiguous the problem is

Bonus Qualifications

  • Prior experience in the payments technology industry
  • Prior experience working with databases and SQL
  • Prior experience at high-growth startups
  • Technical background in product-related software engineering

Compensation Range and Benefits

  • Salary/Hourly Rate Range*: $144,500 - $170,000
  • This role is equity eligible
  • This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

What do we offer to the ideal candidate?

  • A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
  • Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
  • For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
  • 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
  • Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) 
  • Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
  • Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
  • Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

 

As of November 2024, Cedar is engaging with 30 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

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