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Business Intelligence Lead

USA

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

The Business Intelligence Lead is a foundational role responsible for building and evolving the measurement systems that enable Cedar’s strategic execution and operational excellence. Reporting to the VP of Business Operations, this leader translates business objectives into clear, actionable metrics and delivers insights that give leaders confidence in how the business is performing.

This role sits at the intersection of strategy, operations, and data. You will define how performance is measured across the company, ensure metrics are consistently and correctly implemented, and create dashboards and analyses that provide real-time visibility into progress against goals. Success in this role requires both analytical rigor and strong collaboration - you’ll align cross-functional leaders on what matters most and ensure data is trusted, understood, and actionable.

What You’ll Do

  • Define and own core operational and strategic metrics across areas such as revenue performance, product adoption, engineering velocity, delivery operations, and functional efficiency
  • Partner with business leaders to translate strategic objectives into measurable outcomes that support execution and decision-making
  • Collaborate with data engineering, analytics engineering & product operations teams to ensure metrics are correctly instrumented, validated, and refreshed at the appropriate cadence
  • Build and maintain dashboards that serve as a trusted source of truth for company performance, enabling self-service insights for executives and functional leaders
  • Analyze performance trends and surface insights that help leaders understand progress, tradeoffs, and opportunities
  • Develop analytical models and trajectory forecasts that provide early visibility into whether goals are on track
  • Conduct operational health assessments to evaluate execution consistency and identify areas for optimization
  • Continuously refine the measurement framework based on learnings about which signals most effectively predict outcomes
  • Document metric definitions, data lineage, and methodologies so stakeholders clearly understand what is being measured and how to interpret results
  • Support strategic planning through scenario modeling and historical performance analysis
  • Partner with data teams to uphold data governance standards and maintain measurement consistency as Cedar scales

What We’re Looking For

  • 5+ years of experience in business intelligence, analytics, or analytics engineering roles with demonstrated impact on business decision-making
  • Strong SQL proficiency, with comfort querying complex datasets and collaborating closely with data engineering teams
  • Hands-on experience with dbt, building dashboards and visualizations in modern BI tools such as Looker, Hex, Tableau, or similar platforms
  • Proven ability to translate ambiguous business questions into clear, actionable metrics
  • Strong stakeholder management skills, with experience aligning executives and functional leaders on definitions and priorities
  • Experience partnering with technical teams to implement and maintain reliable, scalable measurement systems
  • Excellent communication skills, with the ability to explain analytical concepts to non-technical audiences and present insights clearly to senior leaders
  • Comfort operating in fast-moving, ambiguous environments with a bias toward iteration and continuous improvement
  • Experience in high-growth B2B SaaS, healthcare technology, or enterprise software environments
  • Background supporting business operations, operational excellence, or go-to-market teams
  • Highly analytical, detail-oriented, and thoughtful in approach to problem solving

Why This Role

  • Build the measurement foundation that supports Cedar’s long-term strategy and growth
  • Work closely with senior leaders to shape how performance is defined, measured, and understood
  • Own high-impact problems at the intersection of data, operations, and strategy
  • Help scale a business intelligence function with strong executive sponsorship

Compensation Range and Benefits

  • Salary/Hourly Rate Range*: $ 110,900 - $ 145,000
  • This role is also equity eligible
  • This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

#LI-REMOTE

What do we offer to the ideal candidate?

  • A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
  • Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
  • For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
  • 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
  • Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) 
  • Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
  • Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
  • Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us 

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

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