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Senior Manager, DevOps Engineering

Remote

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.  

In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hour driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

The Senior Manager, DevOps Engineering is essential for ensuring the delivery of our next generation infrastructure and smooth functioning of the systems that are the backbone of a company’s operations. By reporting directly to the VP of Engineering, this position not only highlights its importance but also emphasizes the strategic significance of system stability and reliability in the broader technological framework of the company.

This is a full time position, the salary range for this role is $170,000 - $210,000 plus bonus, depending on level of experience and geographic location.

You’re excited about this opportunity because you will...

  • Act as a hands-on people manager, facilitator of agile ceremonies and technical mentor for our small but mighty DevOps team
  • Be a leader and expert on our cloud-based infrastructure platform that powers Carrum Health and have the opportunity to design our next-generation platform
  • Interested in staying hands-on and take ownership of the code you develop and release your work product frequently into the production environment
  • Work with a diverse group of people from a wide variety of backgrounds that value inclusion and openness
  • Channel your inner product manager through gathering requirements from cross-functional stakeholders and drafting well-written stories into a prioritized backlog that prevent and solve problems that impact our patients
  • Hold yourself and others accountable to spending that extra 10% on a project to deliver great documentation in addition to the functionality itself
  • Secure everything we do and keep security and compliance at the forefront for your team as you build out new software

We’re excited about you because…

  • 8+ years of experience working with Terraform, multi-cloud infrastructure (AWS & Azure), CI/CD pipelines, and/or site reliability engineering
  • 3+ years of experience working with container orchestration tools (e.g. ECS, EKS) as well as the supporting deployment models and monitoring/observability of them
  • 2+ years people management experience
  • You have previous experience scaling platforms on AWS & Azure with a thorough understanding of reference architectures, showcasing your ability to design and implement cost-effective cloud solutions that align with industry best practices
  • Experience in hiring, managing and optimizing delivery of a mix of full-time employees, contractors and vendors 
  • Expertise in implementing DevOps culture, fostering collaboration between development and operations teams
  • Experienced in designing monitoring solutions around cloud infrastructure management
  • A passion for working with Engineering teams to help them to identify where and when problems can be solved with cloud infrastructure and pipeline automation
  • You are motivated by identifying and prioritizing problems as much as you are solving them and you are comfortable sharing your recommendations with team members and leaders
  • You enjoy coaching up and learning from Engineering partners to help both sides to strike the right balance between resilience/maintainability and roadmap objectives
  • You have interpersonal skills and are organized, empathetic, persistent, and curious
  • You have experience in the healthcare space or another highly-regulated industry
  • You work in an iterative mindset and can adjust to a steady stream of evolving and changing requirements to meet a startup’s needs
  • You bring expertise in rolling out AI-based solutions for developer satisfaction & productivity 

Why you’ll love working with us...

  • We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
  • We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include Walgreens, US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
  • We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
  • We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, weekly meditations, and gratitude sessions.
  • You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

  • Stock option plan
  • Flexible schedules and remote work
  • Chicago and San Francisco offices available
  • Self-managed vacation days, within reason
  • Paid parental leave
  • Health, vision, and dental insurance
  • 401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

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