Global Security Operations Center Operator (GSOC)

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

About the Role

Please note that this is a 24/7 on-site team. You will be required to commit to rotating shifts, including nights, weekends, and holidays, to ensure continuous operational coverage.

We are seeking a Global Security Operations Center (GSOC) Operator to join our team in Livingston, NJ. This critical 24/7/365 role serves as the frontline defense safeguarding CoreWeave’s mission-critical infrastructure, located within partner data centers. GSOCs are expected to masterfully monitor advanced security systems, manage complex physical and global access control processes, including biometric verification, swiftly respond to diverse security incidents, and serve as critical communication hubs between internal and external stakeholders, including coordination with local, state, and federal law enforcement agencies. Your responsibilities in this role will include:

• Proactive continuous monitoring, maintenance, operation, and systematic checks of Genetec Security Center, high-definition CCTV systems, various sophisticated access control and detection systems, environmental sensors, and integrated PSIM systems
• Serve as the primary point of contact for all security-related incidents, swiftly assessing, triaging, and responding to emergencies, including unauthorized access, safety threats, and medical or fire events
• Enforce access control procedures, maintaining detailed records while managing biometric enrollments, identity authentication, secure access approvals, and security escort oversight
• Coordinate emergency response using DHS ICS principles while serving as a central communications hub, delivering clear, timely updates across CoreWeave teams, partners, security personnel, clients, and law enforcement via phone, Slack, Teams, email, and radio
• Maintain accurate incident documentation and shift logs using Jira and FreshService, and produce clear, timely reports for stakeholders, clients, and responding agencies.
• Manage and track work order requests, ensuring timely and high-quality completion of maintenance tasks within CoreWeave data halls
• Conduct detailed shift handovers to ensure continuous situational awareness and operational readiness throughout each shift

Note: Duties and responsibilities outlined are subject to change and refinement based on evolving operational demands and best practices in security management.

Who You Are:

• 2+ years of experience in high-level GSOC/PSOC environments within global data centers, technology hubs, critical infrastructure, or related environments
• Working knowledge of Genetec Security Center, biometric access control systems, PSIM integration, high-definition CCTV, alarm, or related systems
• Proficiency with multi-channel communication systems, and thorough understanding of fire/life safety and security monitoring protocols
• Experience with incident management platforms (Jira, FreshService)
• Demonstrated experience in rapid assessment, threat identification, prioritization, and decisive incident management under high-stress scenarios
• Experience in maintaining extended periods of sustained vigilance and monitoring with manual dexterity to manage multiple systems simultaneously
• Experience with accurately assessing security camera feeds and monitoring system alerts
• Experience in communicating clearly and effectively under high-pressure situations while maintaining ethical standards in handling sensitive, confidential information

Preferred: 

• Associate’s or Bachelor’s degree in Security Management, Information Technology, or equivalent industry experience
• DHS Incident Command System (ICS) training (IS-100, IS-200), Genetec certification, ASIS PSP, CPP, or related security certifications and training
• Experience within data center environments and familiarity with industry-leading security practices.
• Familiarity with advanced key management and asset control systems (Deister).

Wondering if you’re a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk.

• You’re capable of functioning independently as well as collaboratively within high-stakes team environments
• You have strong problem-solving skills with a proactive and analytical mindset
• You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

Our compensation reflects the cost of labor across several US geographic markets. The base pay and target total cash for this position range from $65,000 to $80,000 and $71,500 to $88,000, accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package.

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance 
• Voluntary supplemental life insurance 
• Short and long-term disability insurance 
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement 
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health 
• Family-Forming support provided by Carrot
• Paid Parental Leave 
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information.  To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.  CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.