Lead Customer Success Engineer

London, UK
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.
 
We're proud to be a Living Wage accredited Employer.

 

What You'll Do:

The Physical AI Field Engineering team at CoreWeave is responsible for deploying AI solutions within enterprise engineering organizations and ensuring customers realize measurable value from machine learning applications. The team works across engineering disciplines to turn complex test and simulation datasets into actionable insights, helping customers improve engineering decisions and accelerate product development. Lead Customer Success Engineers serve as technical delivery leaders, coordinating multiple workstreams and ensuring that customer engagements deliver reliable, high-quality outcomes.

About the role: 

CoreWeave is seeking a Lead Customer Success Engineer to lead the delivery of AI solutions for strategic customer engagements. In this role, you will design and oversee end-to-end technical delivery, translating complex customer objectives into structured workstreams, milestones, and measurable outcomes. You will coordinate execution across product, engineering, and data science teams while acting as the primary technical point of accountability for customer delivery. Your work will ensure that complex AI deployments are delivered reliably, on time, and with clear value to customer stakeholders.

Who You Are:

  • 6+ years experience leading complex technical projects or delivery programs involving enterprise engineering customers.
  • Experience designing technical solutions that integrate multiple technologies, tools, or analytical approaches.
  • Experience translating customer objectives into structured technical workstreams, milestones, and delivery plans.
  • Experience managing delivery risks, technical dependencies, and scope decisions across cross-functional teams.
  • Experience communicating technical progress and outcomes clearly to both technical and non-technical stakeholders.
  • Strong engineering, scientific, or technical background with the ability to engage deeply with technical problems when required.
  • Experience working collaboratively with product, engineering, and data science teams to deliver technical solutions.
  • Bachelor’s or Master’s degree in Engineering, Physics, Mathematics, Computer Science, or a related technical discipline.

Preferred:

  • Experience applying AI, machine learning, or advanced analytics within engineering environments.
  • Experience working with engineering test or simulation data.
  • Experience working in high-growth technology or startup environments.
  • Experience managing multiple concurrent technical delivery projects.

Wondering if you're a good fit? 

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

  • You love to design technical solutions that solve complex customer challenges.
  • You're curious about how AI can transform engineering and industrial workflows.
  • You're an expert in leading technical delivery while collaborating closely with engineering and data science teams.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

  • Be Curious at Your Core
  • Act Like an Owner
  • Empower Employees
  • Deliver Best-in-Class Client Experiences
  • Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

To fulfil our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results

What We Offer

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

  • Family-level Medical Insurance
  • Family-level Dental Insurance 
  • Generous Pension Contribution 
  • Life Assurance at 4x Salary 
  • Critical Illness Cover 
  • Employee Assistance Programme 
  • Tuition Reimbursement
  • Work culture focused on innovative disruption

Benefits may vary by location. 

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.

Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.

Export Control Compliance

This position requires access to export controlled information.  To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.  CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

 

Updated privacy notice - UK and EU Job Applications 

When you apply to a job on this site, the personal data contained in your application will be collected by CoreWeave UK Ltd. (“Controller”), which is located at

Phosphor (6th Floor), 133 Park Street, London, SE1 9EA

and can be contacted by emailing careers.eu@coreweave.com. Controller’s data protection officer can be contacted at privacy@coreweave.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of (i) Regulation (EU) 2016/679 (General Data Protection Regulation (“GDPR”) and (ii) the GDPR as it forms part of the laws of the UK (“UK GDPR”), as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. With respect to transfers originating from the UK or the European Economic Area ("EEA") to a country outside the UK or the EEA, we implement the appropriate transfer mechanism(s) and other appropriate solutions to address cross-border transfers as required by applicable law. You may request a copy of the suitable mechanisms we have in place by contacting us at privacy@coreweave.com

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law, we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities, respond to legal claims, or comply with record-keeping obligations. Under the GDPR and the UK GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with the relevant supervisory authority: (i) A list of Europe’s data protection authorities can be found here; and (ii) for the UK, this is the Information Commissioner's Office. 

For additional information, please see our Privacy Policy.

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