Senior Content Author (AEM)

The Senior Content Author (SCA) is responsible for creating web pages, curating content and maintaining a high standard of quality on websites. The SCA is able to work independently, assuming ownership for the authoring and publishing of simple and complex websites. The SCA should also be able to provide estimates for their tasks and assume ownership for these estimates.

The SCA is an expert with content management systems,
works with web applications and has a good understanding of front-end technologies including HTML5, CSS and JavaScript.

You Will

• Work closely with various teams including creative and user experience experts to ensure that digital content works well for users, making it easy for them to take the next step.
• Communicate directly with clients in Jira tickets, emails and on Teams calls.
• Troubleshoot complex issues in existing web applications.
• Proactively look for ways to improve standards and processes.
• Create and update documentation on content management processes and best practices.
• Be an active part of the content team by sharing ideas, learning from others, and improving how we manage content.

You have

• English Proficiency (B2+ reading, writing, and conversation).
• 4+ years of experience working with content management systems (AEM, Sitecore, TeamSite)
• Excellent attention to detail.
• Knowledge of Cross-browser and Responsive development
• Familiar with basic front-end technologies such as HTML, CSS and JS.
• Experience manipulating and administering website content.
• Familiar with JIRA or similar issue tracking tool
• Experience using best practice version control methodologies.
• Knowledge in Agile methodologies is a plus.
• Familiarity with data transfer formats popular in web applications (eg. JSON, XML)
  
  

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…
  
  

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Ask Stems From Our Want To

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx