Senior Director, Workforce Planning

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

We are seeking a strategic and analytical leader to build and scale Datavant’s workforce planning capabilities within our Provider Operations division. This leader will own capacity planning, forecasting, and resource optimization to ensure Datavant’s operational teams can scale efficiently and meet customer demand. You will serve as the bridge between finance, operations, and product leadership—driving data-informed decisions that optimize capacity, enable scalable growth, and enhance operational quality.

As the Workforce Planning Director, you will:

• Own the Workforce Planning Function: Establish and lead the strategic workforce planning discipline for the Provider Business Unit, enabling Datavant to anticipate operational needs and scale effectively. Define the long-term workforce strategy, balancing demand forecasts, staffing capacity, productivity, and cost efficiency. Serve as the primary architect for workforce planning processes and governance, driving alignment between operational performance, financial planning, and business objectives.
• Manage the WFM Solutions Suite: Collaborate with the Business Intelligence Team to develop and improve the WFM Solutions Suite, including demand forecasting, capacity planning, and scheduling, in order to optimize staffing across onsite, remote, and global personnel. Convene SMEs to improve forecasting methodologies, account for seasonal and cyclical business variations, and incorporate other factors that impact volume and capacity forecasts into the model.
• Analyze and Communicate Trends: Regularly analyze and communicate capacity and productivity trends and performance metrics, providing actionable capacity insights and recommendations to Provider BU leadership. Partner with the corporate finance team to determine the actual and projected impact of labor productivity and efficiency programs. Create and deliver presentations for monthly and quarterly senior leadership meetings and strategic committees. 

What you will bring to the table: 

• Experience: 8+ years of relevant experience in the leading workforce management and capacity planning at a large organization, preferably within the healthcare or release-of-information industry.
• Education: Bachelor’s degree in Business or a related field required; MBA is a plus.
• Skills:
• Proven ability to develop and lead a workforce planning function at a company with ≥1,000 personnel.
• Experience working with business intelligence teams to develop and optimize integrated volume and capacity forecasting models.
• Proven success partnering with executive teams to translate data into workforce strategy.
• Exceptional written and verbal communication skills; experience presenting to and influencing senior and executive management.
• Strong business acumen and analytical skills, including data analysis, data visualization tools and software, and reporting.
• Ability to lead through influence in a distributed and matrixed environment.

#LI-BC1

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.