Senior Retrieval Operations Analyst

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Senior Retrieval Operations Analyst at Datavant will play a vital role in optimizing operational performance and supporting strategic initiatives within the organization. This position involves advanced data analysis, process improvement, and collaboration with cross-functional teams to enhance efficiency and support our mission of improving healthcare through data connectivity. 

You will:

• Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics. 
• Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution. 
• Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups. 
• Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement. 
• Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs. 
• Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework. 
• Lead or support strategic projects and organizational initiatives 
• Performing other duties as assigned.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related 
• field. 
• 2-4 years of experience in operations analysis or a similar role. 
• Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar). 
• Familiarity with project management principles and methodologies is preferred. 
• Strong knowledge of operational metrics and performance measurement. 
• Excellent organizational skills and the ability to work independently and as part of a Team.
• Strong communication skills to collaborate and present to all levels of employees
• Possess strong analytical and problem-solving skills to interpret complex data and 
• develop actionable insights.  
• Be comfortable leading cross-functional discussions and influencing without direct authority. 
• Effectively prioritize competing operational needs while maintaining a proactive approach to inventory management.
• Communicate effectively with diverse stakeholders and present information clearly and 
• persuasively.  
• Drive accountability by following issues through resolution and driving change within the organization.
• Work collaboratively  and coach/mentor team members while fostering collaboration and continuous improvement. 
• Demonstrate a keen attention to detail and a commitment to delivering high-quality work. 

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.