Clinical Operations Manager

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

 

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

 

DelRicht Research has been recognized as a Top Workplace in 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

The Opportunity

We are seeking an experienced Practice Manager to help lead our local clinic operations.

This is an opportunity for someone who enjoys creating structure, developing teams, and taking ownership of an operation rather than simply maintaining an established practice.The Practice Manager will have responsibility for the day-to-day performance of the practices, including team leadership, patient experience, operational workflows, financial performance, regulatory compliance, and administrative systems. Just as importantly, you’ll help establish the processes and expectations that allow the center to operate consistently and successfully as the organization continues to grow.

This role is ideal for a healthcare leader who can move comfortably between the big picture and the day-to-day details, someone who can develop employees, solve operational problems, monitor performance, and step alongside the team when needed.

What You'll Take Ownership Of
As Practice Manager, you'll serve as a key operational leader for the New Orleans-area practice. Your responsibilities will include:

• Leading the day-to-day operations of a busy practice and ensuring efficient and consistent operations in alignment with organizational standards.
• Leading, coaching, and developing clinical and administrative team members while creating clear expectations and accountability.
• Building a collaborative, patient-centered culture focused on professionalism, service, and continuous improvement.
• Monitoring practice performance and identifying opportunities to improve efficiency, productivity, patient experience, and overall operational results.
• Managing staffing, scheduling, supplies, equipment, and other resources necessary to support practice operations.
• Partnering with leadership on budgeting, forecasting, and resource planning as the center grows.
• Supporting the financial sustainability of each practice by responsibly managing resources and monitoring performance against established goals.
• Ensuring clinical and administrative workflows are completed accurately, consistently, and according to established procedures.
• Ensuring the practice operates in accordance with applicable healthcare regulations, organizational policies, patient confidentiality requirements, and quality standards.
• Supporting internal audits, inspections, and continuous quality improvement efforts.
• Identifying operational challenges early, developing practical solutions, and communicating effectively with organizational leadership.
• Helping strengthen patient retention and the reputation of each practice by ensuring patients receive a dependable, professional, and compassionate experience.
• Serving as a visible, hands-on leader who is willing to work alongside the team when circumstances require it.

Who Tends to Thrive in This Role
There isn't one specific career path we're targeting. You may currently manage a medical clinic, outpatient clinic, specialty practice, physician group, healthcare service, or another patient-facing operation. We're most interested in finding someone who has successfully led people and understands what it takes to keep a healthcare operation running well.

Ideally, you'll bring several years of professional experience, including meaningful experience managing or supervising others. Healthcare leadership experience is strongly preferred, particularly if you've been responsible for both employees and the broader operational or financial performance of a location, practice, or department.

Our nice-to-haves:

• Comfortable operating independently and taking ownership without needing constant direction.
• Organized enough to manage multiple locations, competing priorities, and changing needs.
• Confident in making day-to-day operational decisions and solving problems as they arise.
• Able to coach and develop employees while maintaining clear standards and accountability.
• Willing to work alongside the team rather than managing exclusively from an center.
• Focused on creating a consistent, positive, and dependable patient experience.
• Comfortable reviewing operational and financial performance and using that information to make decisions.
• Energized by building processes and structures where they may not already exist.
• Able to balance the needs of individual practices with the broader goals of a growing organization.

A bachelor's degree is preferred but will be considered alongside relevant professional, healthcare, and leadership experience.

Compensation & Benefits
This position offers a competitive base salary along with the opportunity to earn additional performance-based compensation. Additionally, upward mobility and growth opportunities are present within the role and at DelRicht overall.

Eligible employees also have access to a comprehensive benefits package that includes medical, dental, and vision coverage; life and disability benefits; maternity leave; paid time off; and a retirement savings plan.
Additional information regarding compensation, incentive opportunities, benefits, and eligibility will be discussed during the interview process.

Interested in Building Something?
This opportunity is particularly well suited for someone who gets excited about building an operation rather than simply inheriting one. If you've successfully led teams in a healthcare environment, understand what makes a practice run well, and enjoy solving problems, developing people, establishing processes, and taking ownership of results, we'd welcome the opportunity to learn more about your experience. 

The organization provides equal employment opportunities to qualified applicants and employees and complies with applicable federal, state, and local employment laws.