Job Application for Cyber Security Specialist at DigiCert

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

The role involves offering expert consulting services for DigiCert's security products and solutions, catering to a diverse, global client base across AMS (primary), EMEA, and APAC regions. The consultant will work during primary hours based on US Eastern Time, with the flexibility to extend support across different time zones to meet the needs of customers in EMEA and APAC.

What you will do

Integrate DigiCert security products and solutions with IT systems, extending functionality through scripting and customizations to meet specific client needs
Exhibit a proactive security mindset and apply industry best practices in the design and implementation of security products and solutions to effectively address client needs and mitigate risks
Demonstrate a deep technical understanding of DigiCert security products and solutions
Participate in pre-sales meetings to understand customer needs and create statements of work
Deploy & configure DigiCert security products and solutions
Develop comprehensive documentation, including architecture and networking diagrams, related to the implementation of DigiCert security products and solutions
Assist clients in troubleshooting issues related to DigiCert products and solutions and raise internal support cases as required
Capture feature request input from prospects/customers and provide it to Product Management teams as needed
Effectively manage projects through planning, tracking, and reporting and provide periodic updates to key stakeholders
Proactively engage in Professional Services process improvement initiatives and contribute to creating reusable templates and checklists
Serve as a trusted advisor on Public Key Infrastructure (PKI) and digital trust issues
Provide ongoing guidance and education to DigiCert field teams, sales personnel, partners, and customers on PKI and digital trust best practices, ensuring they understand and implement these principles effectively
Travel to customer sites and industry forums/conferences as needed to support the objectives of the department

What you will have

3+ years of experience in integrating IT systems and solutions including extending functionality via scripting and customizations
Bachelor’s degree in Systems Management, Computer Science, or Cybersecurity
Fluent in writing and speaking English
Excellent written and verbal communication skills, as well as interpersonal skills
Demonstrated ability to engage in continuous learning and apply strong analytical skills to develop innovative solutions for complex challenges
Ability to work independently and collaboratively with other team members
Experience in deploying and configuring applications on cloud providers such as Azure, AWS, Google Cloud, and Oracle Cloud, particularly using Kubernetes and container technologies
Strong understanding of core cloud computing concepts (compute, storage, networking) and best practices for deployment, scaling, and security
Hands on experience with tools such as Ansible, Puppet, Chef, Terraform, Salt, and Istio
Strong understanding of Git and experience managing code through GitHub.
Familiarity with GitHub Actions for CI/CD workflows.
Familiarity with OpenSSL, cURL and SQL statements
Experience with scripting languages (e.g., Bash, PowerShell, and Unix scripts)
Proficiency in at least one high-level programming language (e.g., JavaScript, Java, C#, or a similar language)
Comfortable with REST API integrations
Proficient in configuring Single Sign-On (SSO) solutions utilizing SAML and/or OpenID
Hands on experience using and managing Windows Server 2019+ and Linux
Knowledge of Active Directory, Group Policy and LDAP
Understanding of computer networking concepts and hands on experience in troubleshooting network related issues
Understanding of cryptographic concepts including symmetric/asymmetric cryptography, hash algorithms, digital signatures, encryption, etc.
Knowledge of Public Key Infrastructure (PKI) concepts, best practices & protocols
Knowledge of industry best practices for PKI and current trends in digital trust, with the ability to communicate these concepts clearly and effectively
Familiarity with security protocols such as SSL/TLS, S/MIME, 802.1x, EAP-TLS, etc.
Familiarity with code signing
Familiarity with hardware security modules (HSMs), secure chips, and secure key storage

Nice to have

Recent experience in a services delivery role as a Professional Services Engineer, Consultant, Resident Engineer, or Solutions Architect
Experience with delivering PKI or Cybersecurity consulting services and solutions
IT security certifications such as CISSP, GSEC, CASP+, CISM, CCSP, or SSCP
Experience with Microsoft Active Directory Certificate Services (AD CS) and related components
Experience with PKI CLM solutions such as DigiCert Trust Lifecycle Manager, Venafi, Sectigo Certificate Manager, GlobalSign Managed PKI, Key Factor, and AppViewX
Experience with certificate discovery tools, both agent-based and agentless
Experience with setting up certificates on routers, load balancers, SSL inspection devices and web servers like Microsoft IIS, Apache, and Tomcat
Hands on experience with configuring, integrating, and customizing ITSM services such as ServiceNow, BMC Helix, and Jira
Experience with Unified Endpoint Management (UEM) solutions such as Microsoft Intune, Workspace ONE, Jamf Pro, Ivanti MobileIron and IBM MaaS360.
Hands on experience with hardware security modules (HSMs), including setup and deployment with high availability
Knowledge of signing applications using code signing certificates
Familiarity with MariaDB, Oracle, or SQL Server

Benefits

Generous time off policies
Top shelf benefits
Education, wellness and lifestyle support

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Describe your experience in delivering consulting services to external customers. Please provide specific examples of projects you've worked on, including your role.

Describe your experience integrating IT security products with IT systems. What scripting languages or tools have you used to extend functionality or implement customizations? Provide specific examples of such integrations or customizations you've developed.

Describe your experience with cloud providers (e.g., Azure, AWS, Google Cloud), Infrastructure as Code (IaC), Microservices, and IT Service Management (ITSM). How have you applied these in your previous roles?

Why are you interested in this role at DigiCert, and how do your skills and experience make you the right candidate?

Please highlight specific aspects of the role or company that resonate with you.

Are you available to work during US Eastern Time (EST) hours, which is our primary requirement? If not, please state your preferred time zone or availability

What are your salary expectations for this role?

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APJ Self Identification of Demographic Information

Digicert invites you to self-identify your personal demographic information to help continue our mission to foster inclusivity and diversity in our workplace. In keeping with the DigiCert Care culture, our values set the foundation for how we act, how we make decisions and how we win. These values shape our work culture and demonstrate our dedication to ensuring everyone is welcomed and supported. We invite you to self-identify your gender. Completing this survey is voluntary and you may select “Decline to Disclose”, but we hope you choose to participate.

Your responses to this survey will also help DigiCert live up to our commitment to build inclusive teams that reflect the communities we serve. Responding is completely optional and voluntary and does not affect your standing as a candidate. Whatever your decision, it will not be used for the purposes of any employment decision. However, we do hope that you will participate because your responses help us measure the effectiveness of our outreach and recruitment. Any information you do provide is anonymized and stored separately from your application in a confidential file, and the information cannot be viewed by your interview team or hiring manager at any time.

We hope you will join us in our commitment and enthusiasm for making DigiCert a place where everyone belongs!

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Cyber Security Specialist

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