Back to jobs

Sr. Business Systems Analyst

San Francisco, CA

Element Science, Inc. is a medical device and digital health company focused on developing solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies in order to address leading causes of death and hospitalization in patients with heart disease, primarily as they transition from the hospital-to-home. By putting the needs of patients and physicians first, our personalized digital devices, which are designed for function, comfort, and ease-of-use, aim to redefine the paradigm of care for these patients.  Our first product, a wearable patch defibrillator, is initially targeted at treating the more than 500,000 patients in the US with an elevated temporary risk of potentially experiencing a lethal heart rhythm.  Headquartered in San Francisco, our funders include Third Rock Ventures, Google Ventures, Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities.

SUMMARY OF ROLE:

We are seeking a results-oriented Sr. Business Systems Analyst, IT Enterprise Applications to join our growing team as we enter a critical commercial stage. Reporting to the Director, IT Enterprise Applications, this role will work closely with various business units in helping to shape our technology solutions to better enable efficiencies in supporting our patients and providers.

This is a unique opportunity to join a mission-driven team with a market-ready product and play a pivotal role in shaping our commercial success. If you thrive in high-growth environments and want your work to have measurable impact—we’d love to hear from you.

This position is hybrid and based in our San Francisco office.

RESPONSIBILITIES:

  • Work with business partners, end users, and technology teams to capture, understand, and define business requirements.
  • Develop user stories and to-be process flows to support the design and development of business applications solutions (i.e. Salesforce, ERP etc.).
  • Work multi-functionally to design innovative solutions that will meet business requirements and fulfill user stories within the context of Element Science’s Technology strategy.
  • Provide detailed requirements and guidance to systems administrators, developers and other product team members.
  • Collaborate with developers to test and verify that solutions will meet the business requirements.
  • Facilitate key meetings with business and vendors partners including requirement sessions, system demos, testing, and end user training.
  • Support processes for custom development, system improvements, configuration maintenance, documentation, release management and support activities.
  • Identify and assess risks and dependencies for custom developments and other system changes.
  • Partner with business teams to conduct and/or support user acceptance testing.
  • Facilitate change request process with project leads and others as needed.
  • Create and maintain traceability to requirements and testing outcomes.
  • Support integration team to map data from source to target system.
  • Support and guide product owners with planning, backlog grooming, building user stories with business acceptance criteria, slice and break down user stories and identify dependencies. Unblock impediments for the system administrators and developers.
  • Develop system management SOPs.
  • Monitor and maintain the support distribution list and log issues / bugs.
  • Work with Element Science IT Applications team and business teams to identify spike user stories, enablers, technical debts etc. for continuous delivery and broader application adoption.

QUALIFICATIONS:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent experience.
  • 7+ years Business Analyst experience in Salesforce, ERP, etc.
  • Experience in IT in a regulated medical device or biotech industry supporting commercial, patient services, sales, and marketing organizations.
  • Experience collaborating with business partners for soliciting, gathering, and analyzing user input and requirements.
  • Ability to analyze and problem-solve in a fast-paced environment.
  • Experience detailing user stories and creating to-be process flow diagrams.
  • Ability to quickly expand the product’s footprint to new business customers and processes.
  • Experience leading and supporting users through user acceptance testing.
  • Experience using Jira for managing stories and issues.
  • Ability to build and execute effective test plans and test scripts and traceability matrix.
  • Project Management experience.
  • Ability to systematically troubleshoot complex problems and processes.
  • Understand Software Development Life Cycle (SDLC).
  • Customer Service oriented with in-depth problem-solving attitude.
  • An ability to think critically about systems and to make adjustments consistently as needed.
  • Experience with Niko Health & Amazon Connect (nice to have).

BENEFITS:

Element Science offers a very competitive salary and benefits package including, but not limited to:

  • Stock Options
  • 90% employer-paid medical, dental, and vision insurance
  • Company-paid Basic Life Insurance
  • 401(k) retirement plan (Traditional and Roth)
  • Competitive Paid Time Off
  • Paid Holidays
  • FSA (Flexible Spending Accounts)
  • HSA (Health Savings Account)
  • Employee Assistance Program through PEO

The salary for this exempt-level position will be based on experience and qualifications within an established pay range.

  • Pay range: $140,000 - $148,000

 

Element Science is an Equal Opportunity Employer.  All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors prohibited by local, state, or federal law. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  We are not able to sponsor individuals for employment visas for this job.  
 

At this time, we are unable to offer relocation assistance at Element Science. 

Create a Job Alert

Interested in building your career at Element Science? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Element Science’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.