PURPOSE OF ROLE
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eMed is redefining the future of at-home care, leveraging physical and digital technologies to cut costs, increase capacity, and improve quality of care. We're building the complete chronic condition management platform that lets patients manage chronic conditions from home, safely and at scale. Our flagship focus today is GLP-1 weight management delivered at scale, with SheMed (women-focused) and HeMed as related brands. We're an NHS partner in the UK and are actively expanding into new international markets. We're looking for a senior operator who can work directly alongside the Managing Director, moving fluidly between whatever the highest-priority problem is; right now, that's standing up a UK B2B/employer channel and driving international market readiness, but the role is deliberately built to flex as priorities shift.
This is a senior, high-autonomy role for someone who acts as a direct extension of the Managing Director, picking up whatever needs serious ownership, wherever it sits. Right now the two biggest priorities are:
- Standing up eMed's UK B2B proposition: turning an existing commercial and pricing foundation into a fully operational employer/benefits channel.
- Driving international expansion operations: owning market readiness, partner delivery, and country manager coordination across eMed's live and prospective international markets.
The mandate isn't fixed to these two areas. You should expect the scope to shift toward whatever's most urgent. This role suits someone who wants broad ownership and variety, not a narrowly defined lane.
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2.2 WHAT YOU WILL WORK ON
UK B2B Channel Build-out
- Assist with building and scaling the UK employer/B2B proposition, building on eMed's existing capitation pricing model and market positioning
- Develop and execute a go-to-market strategy covering brokers, insurers, and direct employer relationships
International Growth & Operations
- Drive eMed's regulatory-first market-entry approach: building for the most demanding regulatory bar in each new market before entry.
- Own end-to-end operational readiness tracking across all international markets: regulatory approval, partner agreements, incorporation, and launch readiness
- Manage relationships with in-market Country Managers, and lead onboarding for new markets as they come online
- Coordinate cross-functional workstreams spanning regulatory approval, clinical partnerships, pharmacy and lab logistics
- Identify, escalate, and resolve blockers to market entry (device approvals, care-model regulatory constraints, partner sourcing gaps)
- Report readiness status and progress regularly to the leadership team, with a clear view of what's blocking each market from launch
Special Projects & Direct Support to the MD
- Take direct ownership of high-priority initiatives as they arise, spanning commercial, operational, or strategic work
- Act as a trusted senior deputy to the Managing Director, able to represent them in partner, regulatory, and internal discussions
- Move between workstreams as priorities shift, without needing extensive ramp-up time
- Present regular updates to leadership and the board across whichever priorities are live at the time
- Build and lead a small team as specific workstreams scale
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2.3 WHAT WE’RE LOOKING FOR:
- Senior leadership experience (Director level or equivalent) in digital health, healthcare services, or another regulated, operationally complex industry
- A genuine generalist operator, comfortable owning commercial, operational, and strategic work in the same week, and switching between them without losing momentum
- A track record of building B2B or employer-channel commercial propositions, ideally in health, insurance, or benefits
- Experience operating across multiple international regulatory environments; healthcare, pharma, or medical device experience strongly preferred
- Strong commercial acumen, comfortable owning pricing models, partner negotiations, and commercial outcomes directly
- Excellent stakeholder management, with the ability to run multiple country managers, external partners, and executive relationships in parallel
- High comfort with ambiguity and shifting priorities in a fast-moving, high-growth environment
- Willing and able to travel internationally
Nice to have:
- Existing relationships with UK employer benefits brokers or insurers
- Experience working with healthcare regulators
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2.4 PERK AT WORK:
- Competitive Salary
- Direct, high-visibility work alongside the Managing Director, with broad ownership across the business's highest-priority growth initiatives
- 25 days holiday
- Breakfast and all day snacks
- Health care Cash Plan including physio, digital clinical appointments and wellbeing for you, your partner and children
- Life insurance cover of 4x salary
- Pension contribution matched up to 5%
- Cycle to work scheme
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We want to make sure our interview process is fully accessible to everyone. Please let us know if you require any reasonable adjustments or physical accommodations for your visit to our office.
Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.
WORKING AT EMED
Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE ARE
At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
DIVERSITY
We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
