Back to jobs

Lead Audio Visual Field Technician

Redmond, Washington, United States

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Lead AV Installation Technician, you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites. You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.

**THIS POSITION REQUIRES UP TO 70% TRAVEL.  

KEY RESPONSIBILITIES:

  • Lead the installation and de-installation of AV/TelePresence products.
  • Supervise and guide AV Technicians during installation projects.
  • Configure endpoints and infrastructure.
  • Conduct room audits to ensure optimal technology performance.
  • Perform preventative maintenance and readiness checks.
  • Identify and resolve equipment failures with effective solutions.
  • Complete post-installation assessments and user acceptance testing.
  • Install software upgrades and manage break/fix and RMA requests.
  • Act as a technical escalation point for ongoing faults.
  • Interface with clients on-site in alignment with service level agreements.
  • Provide project reporting and updates to management.
  • Document hardware failures and supervise rack building processes.
  • Travel nationally to customer sites as required.

ESSENTIAL CRITERIA: 

  • Proven experience leading AV Technician or Engineering teams.
  • Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX).
  • Ability to read and interpret technical plans and perform necessary configurations.
  • Experience with AV/VC integrations.
  • Agile mindset with a strong sense of urgency.
  • High responsiveness, efficiency, and professionalism in customer interactions.
  • Strong problem-solving mindset and technical curiosity.
  • Ability to thrive in fast-paced, high-pressure environments.
  • Commitment to continuous technical development.
  • Willingness and eligibility to travel and work globally.
  • Reliable and capable of working independently and collaboratively.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Critical thinking and adaptability to changing work conditions.
  • Motivated team player.

DESIRABLE CRITERIA: 

  • Technical proficiency in:
    • Control Systems: Crestron, AMX, Extron
    • Audio Systems: BIAMP, QSC, Polycom
    • Video Systems: Cisco, Polycom

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

 

#INDNAMER

#LI-CC1

Pay Range

$80,000 - $110,000 USD

Create a Job Alert

Interested in building your career at EOS? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...

You can always reply STOP to opt-out

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in EOS’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...