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Software Quality and Test Engineer

San Francisco, CA

Software Quality and Test Engineer (Firmware and Mobile Applications)

At Fellow, we’re imagining new connected home appliances and how consumers interact with these devices in their kitchens.  We’re seeking a Software Quality and Test Engineer to join our team and help ensure that our products meet high standards of quality through both manual and automated testing.

You will lead efforts to perform manual (product) black-box testing while also developing automated test scripts to improve efficiency and coverage. This role will be hands-on, requiring you to create, execute, and optimize test plans for new and existing products. You will collaborate with firmware, software, and mobile development teams to ensure that issues are identified early and resolved effectively. You will use your ability to think outside the box to help identify the root cause of hard to reproduce issues. 

This position is required to be in the Bay Area as this is a hybrid position, 3 days in our San Francisco office each week.

Responsibilities:

Manual Testing:

  • Perform black-box testing on both connected devices and mobile applications, focusing on functionality, performance, and user experience.
  • Help to develop and execute detailed test plans and test cases for manual testing, ensuring coverage of all functional areas of the product.
  • Test over-the-air (OTA) firmware updates, verifying that updates are successful and don’t impact device functionality.
  • Identify, log, and track bugs or defects using defect management tools, collaborating with the development team to prioritize and resolve issues quickly.

Test Automation Development:

  • Design and develop automated test scripts to streamline and expand test coverage across firmware and mobile applications.
  • Implement and maintain automated testing frameworks for both devices and mobile apps to ensure scalable, repeatable testing processes.
  • Create automated test cases for regression, performance, and integration testing, ensuring seamless interaction between connected devices and mobile apps.
  • Continuously optimize and improve automation scripts to reduce testing time while maintaining accuracy and reliability.

Cross-Functional Collaboration:

  • Collaborate closely with firmware engineers, mobile developers, and product teams to understand product requirements and potential areas of concern.
  • Provide feedback to development teams on potential product improvements based on testing results.
  • Work with DevOps and engineering teams to integrate automated testing into the CI/CD pipeline, ensuring that tests are executed consistently during the development process.
  • Partner with Customer Support and ensure they have the knowledge required to help our customers troubleshoot issues. 

Test Reporting & Documentation:

  • Document test plans, test cases, and testing results in a clear, structured manner.
  • Generate reports on test results, highlighting critical issues, potential risks, and areas for improvement.
  • Maintain test scripts and documentation to ensure they are up to date with the latest product developments.

Continuous Improvement:

  • Continuously review and improve manual and automated testing processes to increase efficiency, test coverage, and reliability.
  • Stay up to date with the latest testing tools, technologies, and best practices to improve the quality of our testing efforts.

Qualifications:

  • 6+ years of experience in quality assurance and test automation, with a focus on both manual and automated testing for embedded systems or mobile applications.
  • Experience with hardware black-box testing, including the creation and execution of test plans and test cases for software and hardware.
  • Proven experience in developing and maintaining automated test scripts using frameworks such as Selenium, Appium, or similar tools.
  • Strong understanding of testing methodologies and best practices for both manual and automated testing.
  • Experience with CI/CD tools (e.g., Jenkins, GitLab) and integrating automated tests into the software development pipeline.
  • Proficiency in programming/scripting languages such as Python, Java, or C# for developing automation scripts.
  • Experience with bug tracking and test management tools (e.g.Linear, JIRA, Testiny, TestRail).
  • Excellent troubleshooting skills, with the ability to perform root cause analysis and isolate bugs or defects in complex systems.

Preferred Skills:

  • Experience testing connected devices and IoT systems, including wireless communication (Bluetooth, Wi-Fi) and cloud-based services (AWS IoT).
  • Knowledge of testing mobile applications on iOS and Android platforms, with a focus on connectivity, performance, and user experience.
  • Familiarity with AWS IoT Device Management
  • Familiarity with security and performance testing for mobile and embedded devices.
  • Experience with hardware-in-the-loop testing and device simulation.
  • Familiarity with security practices for IoT devices and systems, including encryption, secure boot, and TLS/SSL protocols.

Benefits:

  • Competitive compensation including employee equity plan
  • Generous paid time off plan
  • 401k with company contribution after 6 months of employment
  • Medical/dental/vision insurance
  • Monthly Fitness Stipend
  • Paid Parental Leave
  • Better Yourself Wellness credit & Better Your Community donation matching
  • Generous discount on Fellow products
  • Best coffee anywhere

Salary Range: $130,000 - 160,000

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

 

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