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Lead UI Designer

London, England, United Kingdom

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

As Lead UI Designer, you will own the visual and interaction design of key product areas across two of Global Relay's core offerings: our information archiving (IA) and artificial intelligence (AI) platforms. You'll collaborate closely with cross-functional teams, including UI/UX Designers, Researchers, Writers, Product Managers, Engineers, SMEs and Stakeholders, to deliver high-quality user experiences in our customer-focused agile environment. As a Lead UI designer, you'll also ensure alignment across the design team and mentor fellow UI Designers, without direct management responsibilities.

You'll be the go-to expert for UI craft excellence, providing guidance that elevates our entire design practice while ensuring our products meet both business objectives and user needs. This involves setting craft direction, establishing and maintaining design standards, creating reusable component and patterns and signing-off on UI to ensure output quality.

Your responsibilities: 

  • Lead, in collaboration with UX Designers, the design execution of key initiatives from discovery through delivery.
  • Work directly in the details—user flows, UI artifacts, interaction models, prototypes, and final design specifications.
  • Collaborate with product, UX Designers and engineering to define goals, scope, priorities, and success metrics.
  • Collaborate tightly with cross-functional teams to build alignment and advocate for user-centred decisions across Product, Engineering, Subject Matter Experts, and Stakeholders.
  • Produce clear, implementation-ready documentation that articulates design rationale, decisions, and process.
  • Partner closely with product and engineering during development to ensure quality, consistency, and design intent.
  • Contribute to the growth of design maturity across the organization by identifying gaps and proactively driving improvements.
  • Evolve and champion adoption of the design system within your product areas, ensuring consistency and scalability.
  • Provide mentorship through guidance, participation in design standards, and hands-on support, including design reviews and shadowing opportunities.

About you: 

  • 10+ years of experience in UI and visual design for web, desktop, and mobile applications.
  • 2+ years of experience leading designers or design direction, guiding projects, and managing stakeholder expectations.
  • Proven track record delivering large-scale, world-class digital products and mature design systems across responsive web and native platforms.
  • Experience in an Enterprise business environment and Agile.
  • Deep expertise in design systems, including component libraries, design tokens, scalable UI frameworks, and system governance.
  • You view design as a process of discovery, using experimentation, early concepts, and iterative validation to define problems and refine solutions.
  • Highly skilled in prototyping to communicate ideas, validate assumptions, and iterate quickly throughout the design process.
  • Ability to clearly articulate design decisions, backed by evidence-based rationale and strong storytelling.
  • Extensive experience working with engineering teams to ensure high-quality implementation from concept through release.
  • Strong understanding of accessibility standards and inclusive design principles.
  • Comfortable designing responsive interfaces.
  • Expert-level proficiency in Figma, with strong visual design craft and a commitment to staying current with industry trends and emerging tools.
  • Champion for design within the organization—able to communicate its value to senior leaders, influence strategic direction, and elevate design culture.

Nice to have:

  • Familiarity with traditional design tools such as Adobe Creative Suite is an asset.
  • Experience with micro-animations and motion design is a plus.
  • Experience working in regulated or compliance-heavy industries.
  • Background in financial services.
  • Published case studies that show depth in research and problem-solving.
  • Experience contributing to design strategy or shaping product direction.

Applications must include a portfolio of relevant work. We're looking for examples that highlight your visual design craft, interaction design thinking, and experience with design systems at scale. Especially welcome are case studies that walk through your process from problem definition to final delivery.

Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy.

Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.

 

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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Upon submission of your application, the personal data contained in your application will be collected by Global Relay Communications Inc. (“Global Relay” or “Controller”), whose headquarters are located at 220 Cambie Street, 2nd Floor, Vancouver, BC, Canada, V6B 2M9. Global Relay can be contacted at (604) 484-6630. Global Relay’s data protection officer is Laurence Lafond, who can be contacted at privacy@globalrelay.net.
Your personal data will be processed for the purposes of managing Global Relay’s recruitment related activities. This includes organizing and conducting interviews, assessing your suitability for the role, organizing and conducting tests (as applicable) and evaluating the results of such tests, and other processing activities that Global Relay deems necessary in the recruitment and hiring process. This processing is permitted under Article 6(1)(f) of Regulation (EU) 2016/679 (GDPR) and Article 6(1)(f) of UK General Data Protection Regulation for the purpose of Global Relay’s legitimate interests, which include growing the business and recruiting and hiring personnel best suited for roles at Global Relay. Further information on our legitimate interests may be available upon request. If you are applying for a role in the UK and Global Relay processes personal data relating to criminal offences or convictions under Article 10 of GDPR and UK GDPR, Global Relay will do so on the condition of “consent” as permitted under Section 29 of Schedule 1 of the Data Protection Act, 2018 (c.12). Global Relay may utilize automated decision and profiling tools, such as Predictive Index, to assist in determining whether a candidate is suitable for a particular role. Failure by an applicant to provide personal data required by Global Relay for the recruitment and hiring process may result in the applicant being removed from consideration for the role.
Global Relay is headquartered in Canada. Accordingly, upon submission, your personal data will be transferred to Canada, which is considered by the European Commission to provide adequate protection for the collection of personal data from EU data subjects. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf, and may be shared with other third party service providers to the extent necessary for the assessment of candidates, to conduct tests for applicants or perform other due diligence necessary in the recruitment process (including, for example, credit checks or criminal offence checks). Where personal data is transferred to counties that are not considered to provide adequate protection by the European Commission (e.g. the United States), the transfer of your personal data to third parties in those countries will be transferred under additional safeguards permitted under GDPR, such as Standard Contractual Clauses.
If you are rejected from a role your personal data will be retained by Global Relay, by default, for 365 days from the completion of your submission for a particular role. Under the GDPR, you have the right to data portability, to request access to your personal data, to request that your personal data be rectified or erased, to request that processing of your personal data be restricted, and the right to object to processing. You also have the right lodge a complaint with an EU supervisory authority. To the extent that you have questions or concerns about your personal data, please reach out to privacy@globalrelay.net.

UK Diversity & Equality Survey

STRICTLY CONFIDENTIAL

Global Relay is committed to promoting equality, diversity and inclusion. To help ensure our processes are fair and accessible to everyone, we ask applicant to complete this voluntary monitoring form.

Global Relay’s policy is to ensure that no job applicant or employee receives less favourable treatment or is discriminated against under the Equality Act 2010. The protected characteristics under this act are (in no particular order): age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Completing this form is voluntary. The information provided will be kept confidential. The information is going to be used to help us understand the diversity of our organisation.

None of the information you provide will be linked to your application.

Protecting your Data

Any information provided will be used only to help us monitor equality and diversity. It will be treated confidentially and reported in an anonymous, statistical format.

For more information about how we handle personal data and your rights, please refer to our Privacy Statement available on our website. 

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