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DevOps Systems Administrator – Linux

Vancouver, British Columbia, Canada

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our infrastructure teams provide fantastic opportunities to System Administrators who are passionate about maintaining reliable Linux systems with a strong interest in automation, performance and security. We are looking for someone who is motivated to automate 'on-prem' only solutions including Linux based OS Updates, configuration management and custom based implementations created by our talented developers.

  • Deploy, update, and monitor Linux systems
  • Collaborate with development teams to reduce TOIL related to bespoke application deployments and associated tooling
  • Support multiple on-premise environments
  • Collaborate with application support teams to share and document knowledge and operational run books
  • Scale and manage infrastructure with high throughput, availability and storage requirements
  • Assist with urgent issues including on being part of an on-call rota to provide 2nd level troubleshooting support when required
  • "Automate all the things"

About you:

We are looking for someone who is willing to grow in the role and extend their skill set as our Information Archive solution continues to evolve to meet our future architectural goals to exceed customer expectations

  • Minimum 3 years of experience as a Linux system administrator of bare metal, VM and orchestrated deployments
  • Enjoys automating away manual tasks using scripting (Bash, Python, etc.) and configuration management tools such as Ansible
  • A desire to dig deep to troubleshoot, debug and decouple the layers that comprise automated deployments and configuration management
  • Ability to analyze complex systems and problems and express them in simple terms
  • Experience in troubleshooting networking issues.
  • Experience working in Agile based teams.
  • A problem solver who takes initiative and is pro active.
  • Effortlessly self-motivates while working on team-based projects
  • A well organized, thorough and detail oriented person
  • Able to keep the "bigger picture" in mind while prioritizing conflicting demands and tasks
  • Confident enough to voice your opinion, ask questions and not afraid to suggest a better solution, without being abrasive
  • Enjoys collaborating with others, including other functional teams to implement automated, scalable, stable and efficient infrastructure.

Nice to haves:

  • Scripting (Bash, Python, etc.)
  • Automation and Configuration Management tools (Ansible, Puppet, Chef, Salt, Fabric, etc.)
  • Experience researching and advising on new technology implementations
  • SQL administration (Postgres, MySQL, SQL Server, Oracle, etc.)
  • Hands on Kubernetes experience 
  • Containerization experience (Docker, Podman, etc.)
  • Networking experience (DNS, VLANs, etc.)
  • Experience with web servers and load balancers (Apache, Nginx, HAProxy, etc.)
  • Monitoring and logging infrastructure (Zabbix, Splunk, ELK, Graphite, Grafana, Prometheus, etc.)
  • Experience of CICD practices
  • Proficiency in Jenkins and Jenkins Pipelines developed in Groovy running on a Linux foundation
  • Experience with object oriented languages (Java, C# etc)
  • Experience with performance tuning, troubleshooting, and capacity planning for Database clusters (eg. Ceph, Cassandra)

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base Salary Range:

$90,000 - $130,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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Note: there is an expected minimum of 2-3 days p/week of working in office (potentially more, depending on the role). This is not a fully remote work opportunity.

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Upon submission of your application, the personal data contained in your application will be collected by Global Relay Communications Inc. (“Global Relay” or “Controller”), whose headquarters are located at 220 Cambie Street, 2nd Floor, Vancouver, BC, Canada, V6B 2M9. Global Relay can be contacted at (604) 484-6630. Global Relay’s data protection officer is Laurence Lafond, who can be contacted at privacy@globalrelay.net.
Your personal data will be processed for the purposes of managing Global Relay’s recruitment related activities. This includes organizing and conducting interviews, assessing your suitability for the role, organizing and conducting tests (as applicable) and evaluating the results of such tests, and other processing activities that Global Relay deems necessary in the recruitment and hiring process. This processing is permitted under Article 6(1)(f) of Regulation (EU) 2016/679 (GDPR) and Article 6(1)(f) of UK General Data Protection Regulation for the purpose of Global Relay’s legitimate interests, which include growing the business and recruiting and hiring personnel best suited for roles at Global Relay. Further information on our legitimate interests may be available upon request. If you are applying for a role in the UK and Global Relay processes personal data relating to criminal offences or convictions under Article 10 of GDPR and UK GDPR, Global Relay will do so on the condition of “consent” as permitted under Section 29 of Schedule 1 of the Data Protection Act, 2018 (c.12). Global Relay may utilize automated decision and profiling tools, such as Predictive Index, to assist in determining whether a candidate is suitable for a particular role. Failure by an applicant to provide personal data required by Global Relay for the recruitment and hiring process may result in the applicant being removed from consideration for the role.
Global Relay is headquartered in Canada. Accordingly, upon submission, your personal data will be transferred to Canada, which is considered by the European Commission to provide adequate protection for the collection of personal data from EU data subjects. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf, and may be shared with other third party service providers to the extent necessary for the assessment of candidates, to conduct tests for applicants or perform other due diligence necessary in the recruitment process (including, for example, credit checks or criminal offence checks). Where personal data is transferred to counties that are not considered to provide adequate protection by the European Commission (e.g. the United States), the transfer of your personal data to third parties in those countries will be transferred under additional safeguards permitted under GDPR, such as Standard Contractual Clauses.
If you are rejected from a role your personal data will be retained by Global Relay, by default, for 365 days from the completion of your submission for a particular role. Under the GDPR, you have the right to data portability, to request access to your personal data, to request that your personal data be rectified or erased, to request that processing of your personal data be restricted, and the right to object to processing. You also have the right lodge a complaint with an EU supervisory authority. To the extent that you have questions or concerns about your personal data, please reach out to privacy@globalrelay.net.