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Lead DevOps Engineer

London, England, United Kingdom

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We continue to experience rapid demand and growth in iOS Development at Global Relay, as such we have multiple iOS teams working on exciting feature deliveries for our customers. We are looking for an iOS DevOps lead who, together with their team, will leverage best DevOps practices and consolidate our Continuous Integration (CI) pipelines and deployment processes to maximise efficiencies and facilitate world leading software quality that our customers expect. The role will involve a combination of hands on technical activities and line management duties to maintain a high performing and motivated team.

Your responsibilities:

Given the varied nature of the role, your time will be split working across the following areas:

  • Automation: Researching, innovating and developing solutions inline with DevOps best current practices 

  • Operations: Monitoring and streamlining tooling, processes or infrastructure to ensure smooth and consistent experience for our development teams

  • Service reliability:  Instrumenting monitoring to get the best our of our on-premise hardware and to ensure system issues are dealt with efficiently. Collaborate closely with our developer community providing support and troubleshooting when required.

  • Technical leadership:  Setting the strategic goals for iOS DevOps, ensuring scaling, efficiency and security needs are met through the activities of you and your team.

  • People management: Ensuring the team maintains high motivation, working on the highest value priorities while also conducting regular 1 to 1's , coaching, guidance and performance management activities to develop your staff and maximise their potential.

Some of the technologies that you will interact with include:

  • Build & Deployment Automation such as Bitbucket, Jenkins, Ansible

  • Containerization/Virtualization (Docker/Podman)

  • Instrumentation & Monitoring (Loki, Grafana, Mimir, Prometheus)

  • Languages/Scripts: Python, Bash, Swift

Where you have knowledge gaps, training and shadowing opportunities will be provided.

 

About you:

You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems. 

  • A minimum of 2 years working as a team lead

  • 1-2 years using Xcode and Swift

  • You are comfortable collaborating with cross functional areas  

  • Strong security awareness including security best practices surrounding Kubernetes

  • Hands on experience in with Python and Bash

  • You are comfortable working in a cross geographic team.

  • Understanding of computer science fundamentals like threading, OOP and more

  • Understanding of software systems concepts such as networking, firewalls, protocols, databases and more

  • Some understanding of software delivery practices such as Git branching models and configuration management

  • Experience with:

    • CI/CD tools such as Jenkins or similar

    • Infrastructure as Code tools such as Ansible or Puppet

    • Containerisation/Virtualization technology such as Docker, Podman, VMware

 

Nice to haves:

  • Experience in working in a highly regulated environment
  • Experience in working within on-premise infrastructure or with managing a cluster of Mac Minis
  • Understanding of software delivery practices such as feature toggling, no-downtime deployment

Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy.

Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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Upon submission of your application, the personal data contained in your application will be collected by Global Relay Communications Inc. (“Global Relay” or “Controller”), whose headquarters are located at 220 Cambie Street, 2nd Floor, Vancouver, BC, Canada, V6B 2M9. Global Relay can be contacted at (604) 484-6630. Global Relay’s data protection officer is Laurence Lafond, who can be contacted at privacy@globalrelay.net.
Your personal data will be processed for the purposes of managing Global Relay’s recruitment related activities. This includes organizing and conducting interviews, assessing your suitability for the role, organizing and conducting tests (as applicable) and evaluating the results of such tests, and other processing activities that Global Relay deems necessary in the recruitment and hiring process. This processing is permitted under Article 6(1)(f) of Regulation (EU) 2016/679 (GDPR) and Article 6(1)(f) of UK General Data Protection Regulation for the purpose of Global Relay’s legitimate interests, which include growing the business and recruiting and hiring personnel best suited for roles at Global Relay. Further information on our legitimate interests may be available upon request. If you are applying for a role in the UK and Global Relay processes personal data relating to criminal offences or convictions under Article 10 of GDPR and UK GDPR, Global Relay will do so on the condition of “consent” as permitted under Section 29 of Schedule 1 of the Data Protection Act, 2018 (c.12). Global Relay may utilize automated decision and profiling tools, such as Predictive Index, to assist in determining whether a candidate is suitable for a particular role. Failure by an applicant to provide personal data required by Global Relay for the recruitment and hiring process may result in the applicant being removed from consideration for the role.
Global Relay is headquartered in Canada. Accordingly, upon submission, your personal data will be transferred to Canada, which is considered by the European Commission to provide adequate protection for the collection of personal data from EU data subjects. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf, and may be shared with other third party service providers to the extent necessary for the assessment of candidates, to conduct tests for applicants or perform other due diligence necessary in the recruitment process (including, for example, credit checks or criminal offence checks). Where personal data is transferred to counties that are not considered to provide adequate protection by the European Commission (e.g. the United States), the transfer of your personal data to third parties in those countries will be transferred under additional safeguards permitted under GDPR, such as Standard Contractual Clauses.
If you are rejected from a role your personal data will be retained by Global Relay, by default, for 365 days from the completion of your submission for a particular role. Under the GDPR, you have the right to data portability, to request access to your personal data, to request that your personal data be rectified or erased, to request that processing of your personal data be restricted, and the right to object to processing. You also have the right lodge a complaint with an EU supervisory authority. To the extent that you have questions or concerns about your personal data, please reach out to privacy@globalrelay.net.

UK Diversity & Equality Survey

STRICTLY CONFIDENTIAL

Global Relay is committed to promoting equality, diversity and inclusion. To help ensure our processes are fair and accessible to everyone, we ask applicant to complete this voluntary monitoring form.

Global Relay’s policy is to ensure that no job applicant or employee receives less favourable treatment or is discriminated against under the Equality Act 2010. The protected characteristics under this act are (in no particular order): age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Completing this form is voluntary. The information provided will be kept confidential. The information is going to be used to help us understand the diversity of our organisation.

None of the information you provide will be linked to your application.

Protecting your Data

Any information provided will be used only to help us monitor equality and diversity. It will be treated confidentially and reported in an anonymous, statistical format.

For more information about how we handle personal data and your rights, please refer to our Privacy Statement available on our website. 

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