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Network Automation Specialist

Vancouver, British Columbia, Canada

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Network Automation Specialist is primarily responsible for building and integrating code required for deployments of automation, scripting, telemetry, and analytics solutions pertaining to Network and Firewall Appliances. They will participate in network operations activities with primary emphasis on DevOps tasks and will work closely with all members of netops team to improve configuration efficiency and speed for large scale network environments across data centers and offices. 

Your responsibilities:

  • Deploy, integrate, and support automation and scripting solutions to drive new capabilities, visibility, and efficiency, for Network and Firewall Appliances.
  • Build Ansible code for configuring, monitoring, and analyzing Network and Firewall appliances using but not limited to RESTFUL APIs.
  • Write and maintain python scripts using automation frameworks.
  • Develop troubleshooting and debugging code to identify problems.
  • Explore different network operations activities and identify use-cases for automation.
  • Create meaningful reports and graphs from collected netflow, sflow, J-flow, flowd or IPFIX records.
  • Setup logging and monitoring for network devices and create useful dashboards and graphs.
  • Participate in the creation of documentation including: Runbooks, how-to user guides & technical how-to support guides, and Method of Procedures (MoP).

About you:

  • 2-5 years’ experience in a DevOps capacity with exposure to config automation and remote network management.
  • Ability to write basic scripts using languages like Python or Bash for simple tasks.
  • Knowledge of HTML, CSS, and JavaScript to render simple internal network web forms and templates.
  • Familiarity with standard out-of-the-box configuration management and templating tools.
  • Knowledge of REST APIs and how to perform HTTPS requests.
  • Basic experience using Git for pulling, committing, and pushing code snippets.
  • Basic understanding of Web Frameworks (Flask) to build simple, lightweight web applications and REST endpoints for automation scripts.
  • Knowledge of SQL and experience with lightweight databases (e.g., SQLite, PostgreSQL) to store device inventories or logs.
  • Understanding of OSI model, TCP/IP.
  • Knowledge and experience in using Linux systems.
  • Experience with OpenSource software and/or service management tools and applications (OpenStack, OpenShift, Zabbix, JIRA, Confluence, Jenkins, etc.)

Working conditions: 

  • Must be available after hours and / or weekends for emergency related work, service impacting incident resolution, or maintenance that is required during maintenance windows (outside of regular business hours).

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$60,000 - $80,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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Upon submission of your application, the personal data contained in your application will be collected by Global Relay Communications Inc. (“Global Relay” or “Controller”), whose headquarters are located at 220 Cambie Street, 2nd Floor, Vancouver, BC, Canada, V6B 2M9. Global Relay can be contacted at (604) 484-6630. Global Relay’s data protection officer is Laurence Lafond, who can be contacted at privacy@globalrelay.net.
Your personal data will be processed for the purposes of managing Global Relay’s recruitment related activities. This includes organizing and conducting interviews, assessing your suitability for the role, organizing and conducting tests (as applicable) and evaluating the results of such tests, and other processing activities that Global Relay deems necessary in the recruitment and hiring process. This processing is permitted under Article 6(1)(f) of Regulation (EU) 2016/679 (GDPR) and Article 6(1)(f) of UK General Data Protection Regulation for the purpose of Global Relay’s legitimate interests, which include growing the business and recruiting and hiring personnel best suited for roles at Global Relay. Further information on our legitimate interests may be available upon request. If you are applying for a role in the UK and Global Relay processes personal data relating to criminal offences or convictions under Article 10 of GDPR and UK GDPR, Global Relay will do so on the condition of “consent” as permitted under Section 29 of Schedule 1 of the Data Protection Act, 2018 (c.12). Global Relay may utilize automated decision and profiling tools, such as Predictive Index, to assist in determining whether a candidate is suitable for a particular role. Failure by an applicant to provide personal data required by Global Relay for the recruitment and hiring process may result in the applicant being removed from consideration for the role.
Global Relay is headquartered in Canada. Accordingly, upon submission, your personal data will be transferred to Canada, which is considered by the European Commission to provide adequate protection for the collection of personal data from EU data subjects. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf, and may be shared with other third party service providers to the extent necessary for the assessment of candidates, to conduct tests for applicants or perform other due diligence necessary in the recruitment process (including, for example, credit checks or criminal offence checks). Where personal data is transferred to counties that are not considered to provide adequate protection by the European Commission (e.g. the United States), the transfer of your personal data to third parties in those countries will be transferred under additional safeguards permitted under GDPR, such as Standard Contractual Clauses.
If you are rejected from a role your personal data will be retained by Global Relay, by default, for 365 days from the completion of your submission for a particular role. Under the GDPR, you have the right to data portability, to request access to your personal data, to request that your personal data be rectified or erased, to request that processing of your personal data be restricted, and the right to object to processing. You also have the right lodge a complaint with an EU supervisory authority. To the extent that you have questions or concerns about your personal data, please reach out to privacy@globalrelay.net.
How many years of experience do you have with building python automation scripts for updating configuration and retrieving live details for multiple devices? *
How many years of experience do you have developing applications with intuitive web interfaces for configuring and managing network or firewall devices? *