Lead Healthcare Data Analyst (Post-sale)
How you will help
As a Lead Analyst, Real World Data (RWD) Insights you will serve as a strategic partner to clients and internal teams, leveraging deep expertise in healthcare data analytics to drive complex, high-impact real-world data (RWD) solutions. You will work at the intersection of healthcare data and client partnership, translating complex RWD into clear, actionable insights for life sciences and technology companies. Success in this role requires deep subject matter expertise in real world data, exceptional communication skills, and a genuine interest in building trusted client relationships. In this role, you will serve as the client’s dedicated subject matter expert for RWD, acting as the primary point of contact for data inquiries, training, issue resolution, and ongoing analytical guidance. Additionally, you will mentor and collaborate with colleagues to enhance analytical methodologies, optimize data strategies, and contribute to the continued evolution of industry-leading RWD insights.
What you will do
- Serve as the primary point of contact for one or more of HealthVerity clients, providing expert post-sale support across their RWD use cases.
- Build deep, trusted relationships with stakeholders across data, analytics, and research functions
- Respond to client data questions with accuracy and clarity, triaging issues and driving them to resolution
- Proactively communicate insights, updates, and best practices to help clients maximize value from HealthVerity data assets
- Translate complex needs and methodologies into clear, actionable guidance for clients’ cross-functional stakeholders
- Lead client trainings, standardize analytic guidance, and document use case support in the post-sale phase
- Proactively anticipate the client’s evolving data needs by monitoring their pipeline, research activity, and emerging use cases and routing expansion signals to Sales
- Develop and maintain training materials, documentation, and reference guides tailored to the client’s specific use cases
- Efficiently query multiple data types (medical and pharmacy claims, EMR, lab, chargemaster) with proficiency in SQL or Python to identify cohorts and support client inquiries
- Work cross-functionally with sales and data delivery teams to drive operational processes and support best practices to deliver data licensing projects on time and with accuracy
- Mentor junior team members, focusing on improvement initiatives, collaboration and innovation
How success will be defined
- Creatively and strategically positions HealthVerity to win against the competition by building trust and credibility as a subject matter expert (SME)
- Client questions and data investigations are addressed accurately, efficiently, and with clear communication
- Client teams are trained and empowered to effectively use HealthVerity data products
- Data insights, emerging use cases, and client needs are surfaced ahead of explicit requests, demonstrating deep familiarity with the client's pipeline
- Stakeholders consistently view the analyst as a trusted partner and subject matter expert, evidenced by unprompted outreach, inclusion in early-stage research discussions, and positive client feedback
- Takes end-to-end ownership of data solutioning projects and drives them to completion
- Dedicates 5-10% of working hours to team and individual improvement
Required skills and experience
- Graduate degree in Epidemiology, Biostatistics, Clinical Informatics, or related field
- At least 4 years of direct client-facing experience in a healthcare analytics, life sciences, technology, or biotechnology context, with demonstrated ability to manage and grow client relationships
- Healthcare data expert across various data types (e.g. open/closed claims, inpatient/ambulatory EMR, commercial labs, social determinants, etc.) and codified healthcare data standards (e.g. ICD, CPT, HCPCS, CVX, LOINC, NUCC, NPPES, etc.)
- Proficient in SQL or Python, programming against large relational databases leveraging interoperably-linked, patient-level data at scale
- Experience evaluating fit-for-purpose data and implementing research protocols
- Strong presentation and communication skills, with the ability to translate complex data concepts for technical and non-technical audiences alike
- Experience applying RWD to specific healthcare and life sciences-related research questions and use cases, such as RWE/epidemiology, HEOR, R&D, commercial, public health
- Direct experience working with teams at technology or life science organizations (e.g., HEOR, medical affairs, commercial)
- Highly organized, consultative, and proactive; able to manage multiple concurrent workstreams with strong attention to detail
Desired skills and experience
- Exposure to a wide range of healthcare industry business segments (pharma, technology, government, consulting, healthcare payer/provider)
- Experience working directly with pharmaceutical, biotech, or technology companies in a post-sale capacity
- Experience planning and executing training and development programs against a long-term roadmap, preferably within the scope of a large enterprise life sciences contract
- Skilled at educating, presenting, and demonstrating analytical concepts to internal and external audiences
- Strong communicator (both verbally and in writing) with the ability to translate client needs into actionable data insights
- Experience owning and managing projects with the ability to identify and mitigate risk to intended outcomes
- Team player who takes initiative and works collaboratively with colleagues across all levels of the organization
- Committed to personal and professional continuous development
- Thrives in a rapidly-changing, fast paced environment
- Ability to travel occasionally to HealthVerity HQ (Philadelphia, PA)
Base salary for the role is commensurate with experience and can range between $150,000 - 190,000 + annual bonus opportunity.
Hiring Locations
Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.
For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.
Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Hub Locations:
- Philadelphia, Pennsylvania
- Boston, Massachusetts
- New York City, New York
- Baltimore, Maryland
- Washington, D.C.
- Charlotte, North Carolina
- Raleigh-Durham, North Carolina
- Atlanta, Georgia
- Chicago, Illinois
Approved States for Remote Work:
CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.
About HealthVerity
HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.
Why you'll love working here
We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Benefits & Perks
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
- Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
- Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
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