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Staff Backend Product Engineer, Operations Technology

Toronto, Ontario, Canada

The role

We're looking for a Staff Backend Engineer to join our Ingredient to Product tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Food Systems  and Backend Engineering — you'll be the technical bridge that identifies business and technical gaps and works with business leads to turn requirements into scalable production systems and solutions.

You'll work across squads within the Food Systems alliance, partnering closely with Backend Engineers to ensure E2E menu operational efficiencies are met, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers.

What you’ll do

At HelloFresh we are moving away from a model where software developers just execute tickets toward one where product engineers are trusted to own customer problems. A Product Engineer takes a problem, forms a point of view, validates it with customers and data, and ships it using AI as a force multiplier. 

  • Design, build, and own robust, scalable infrastructure for menu operations and be a key driver to ensure a successful xPS migration in the US market.
  • Act as the technical bridge between Food Systems business leads and Backend Engineering teams within the Ingredient to Product tribe — translating needs into scalable engineering solutions
  • Take the technical lead on backend-heavy product problems, designing, building and operating the services and systems needed to deliver them reliably at scale.
  • Work beyond your specialization when the problem demands it. Your specialization is your anchor, not your boundary.
  • Operate what you build. You instrument, monitor, and improve your systems in production. Shipping is the beginning of the learning cycle, not the end.

What you’ll bring

  • Hands-on experience working with AI tooling (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents every day. You have a practical sense of how the context you provide to AI tools shapes output quality, and how to set boundaries on AI-generated work.

  • Strong fluency in Python (Golang is a plus) and hands on experience building distributed systems in production: event-driven and asynchronous flows, clear service contracts, and designing for partial failure. You operate what you build, including its observability and data layer.

  • You take full ownership. You have a bias to ship. You finish the last twenty percent. 

  • You have product sense and are opinionated about what should be built and why, and you can back that opinion with data and user evidence.

What we offer

  • Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
  • Family Benefits - A parental leave top-up program for expectant parents.
  • Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
  • Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Toronto, ON Pay Range

$180,000 - $215,000 CAD

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As part of our interview process, Hello Fresh uses an AI-assisted notetaker within our recruiting system (Greenhouse) to record and transcribe interviews and to generate written summaries for the interview team.

What this means for you:
Your interview may be audio and video recorded.
AI will transcribe the interview and create a written summary to help interviewers with their notes.
The AI does not score, rate, rank, or decide anything about your candidacy. Our interviewers make all hiring decisions. The transcript and summary are used only to assist their review.
You may decline to be recorded. If you opt out, we will not use the AI notetaker for your interview, and your decision will not affect your candidacy.
To opt out, reply to this email or contact your recruiter before your interview. To ask a question, or to request deletion of your recording, transcript, or summary, contact your recruiter. We will delete those materials within 30 days of your request.

*HelloFresh uses an AI Notetaker. During your interview, the tool joins the video meeting, records and transcribes the audio, and generates a written summary.  The tool uses automated speech recognition to convert speech to text, and a generative AI model to summarize that transcript.

I have read the Interview Recording and AI Notetaker Notice. I understand my interview will be recorded, that AI will transcribe it and generate a summary to assist interviewers, and that I may opt out without affecting my candidacy.