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Facilities and Maintenance Manager

Coventry, England, United Kingdom; Derby, England, United Kingdom

About The Role:

As Facilities & Maintenance Manager for the UK, Ireland & Hubs, you’ll lead the strategy and day-to-day performance of our facilities and maintenance operations across our Distribution Centres, offices and regional delivery hubs. You’ll be responsible for keeping our sites safe, compliant and operational 24/7, while driving improvements across asset performance, maintenance, automation and facilities infrastructure. Working closely with Operations, Finance and EU Engineering teams, you’ll also lead major engineering projects, CapEx initiatives and long-term plans to support HelloFresh’s continued growth.

What You Will Be Doing:

● Lead multi-site facilities and maintenance operations across the UK and Ireland, covering asset maintenance, cleaning, security and site infrastructure

● Own the performance and availability of critical equipment, ensuring high levels of uptime, compliance and operational reliability across a 24/7 business

● Manage facilities and maintenance suppliers and contractors, including contract performance, tenders, commercial negotiations and invoice approval

● Lead facilities and engineering projects from end to end, including equipment upgrades, system modifications, new technology rollouts and CapEx initiatives

● Work closely with Operations, Finance and EU Engineering teams to plan future equipment replacements, upgrades and system improvements, using data and ROI analysis to support investment decisions

● Develop and track key maintenance KPIs, including equipment uptime, efficiency, maintenance costs and continuous improvement activity

● Oversee the installation and commissioning of new equipment, ensuring safe integration into existing systems and compliance with relevant standards and regulations

● Lead, develop and support the engineering team, including maintenance planning, training and capability development, while role-modelling the HelloFresh DNA and a strong culture of safety, compliance and continuous improvement

Who You Are:

● An experienced engineering or facilities leader, with a background managing teams of engineers/technicians and large-scale automation or maintenance projects

● Qualified to NVQ/HNC Engineering level or equivalent, with Management Level 3 qualification; a Bachelor's or Master's degree in Engineering or a related field would be desirable

● Experienced in project management, with a track record of successfully delivering engineering, automation, equipment or CapEx projects; experience with Dematic automation systems is highly desirable

● Strong analytical and problem-solving skills, with the ability to use data to make decisions, identify opportunities and drive continuous improvement

● Confident working with both technical and non-technical stakeholders, with strong communication, organisation and time-management skills

● Comfortable working in a fast-paced, dynamic environment and able to balance competing priorities while maintaining high standards of safety, compliance, performance and operational delivery

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Eye care scheme
● Cycle to work scheme
● Group Life Assurance

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

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Dear potential new HelloFresher. We are thrilled to see your interest in our positions here at HelloFresh! We genuinely care about diversity and inclusion. We hope you can answer our question above, which will be used to analyze and improve our diversity and inclusion efforts.
 
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As part of our interview process, Hello Fresh uses an AI-assisted notetaker within our recruiting system (Greenhouse) to record and transcribe interviews and to generate written summaries for the interview team.

What this means for you:
Your interview may be audio and video recorded.
AI will transcribe the interview and create a written summary to help interviewers with their notes.
The AI does not score, rate, rank, or decide anything about your candidacy. Our interviewers make all hiring decisions. The transcript and summary are used only to assist their review.
You may decline to be recorded. If you opt out, we will not use the AI notetaker for your interview, and your decision will not affect your candidacy.
To opt out, reply to this email or contact your recruiter before your interview. To ask a question, or to request deletion of your recording, transcript, or summary, contact your recruiter. We will delete those materials within 30 days of your request.

*HelloFresh uses an AI Notetaker. During your interview, the tool joins the video meeting, records and transcribes the audio, and generates a written summary.  The tool uses automated speech recognition to convert speech to text, and a generative AI model to summarize that transcript.

I have read the Interview Recording and AI Notetaker Notice. I understand my interview will be recorded, that AI will transcribe it and generate a summary to assist interviewers, and that I may opt out without affecting my candidacy.