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Senior Backend Product Engineer, Menu Operations

Toronto, Ontario, Canada

S'more about the team

The Menu Operations  team ensures the accuracy, reliability, and consistency of data and workflows across our ecosystem. This role will focus on automated data validation, cross-system reconciliation, monitoring, troubleshooting, and developing scalable solutions that improve data quality and operational efficiency.

The role will work closely with engineering, product, culinary, editorial, and business teams to identify data issues, improve validation processes, and standardize best practices across markets.

As we continue evolving this system, extending its capabilities, and preparing for expansion, we are looking for a Senior Software Engineer with strong backend experience, a talent for turning complex logic into clean, reliable systems, and enough full-stack fluency to support and enhance our internal application.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Lettuce share what this role will be responsible for

  • Work beyond your specialization when the problem demands it. Your specialization is your anchor, not your boundary.
  • Operate what you build. You instrument, monitor, and improve your systems in production. Shipping is the beginning of the learning cycle, not the end.
  • Design and delivery of scalable backend platforms and distributed systems, leveraging
    AI-assisted and agentic engineering workflows to accelerate delivery and improve system quality.
  • Design, develop, and maintain backend services, ensuring scalable, reliable API interactions with our internal application
  • Collaborate closely with engineers, analysts, and planners to translate domain knowledge into robust, maintainable system logic
  • Contribute to the evolution of the platform toward event-driven patterns using technologies like Kafka
  • Support frontend needs for our internal React application, ensuring seamless integration between FE and BE layers
  • Improve reliability through automated testing, performance tuning, and thoughtful system design
  • Guide as well as learn through pairing, design discussions, and knowledge sharing to help strengthen collective ownership across a strong, team-first environment
  • Participate in shaping the future direction of an advanced system
  • All other duties, as assigned

Sound a-peeling? Here's what we're looking for

  • Proficiency and production experience with one or more backend languages such as Golang, Python, or Java.
  • Hands-on experience with Docker, Kubernetes, and modern CI/CD practices in
    production environments.
  • Bachelor’s or Master’s degree in Computer Science, Engineering or related field
  • Hands-on experience building production-grade APIs 
  • Solid knowledge and experience with relational databases and comfortable working with data across various data systems (PostgreSQL, Snowflake, S3)
  • Experience with event-driven architecture and messaging technologies (Kafka)
  • Working knowledge of cloud environments, containerization, and orchestration (AWS, Docker, Airflow)
  • Experience contributing to or designing scalable architecture for internal tools or operational platforms
  • Full-stack capability with React or another modern FE framework a plus — enough to support and enhance application
  • Strong communication skills and a proactive, collaborative approach to working with engineers, analysts, planners, and product partners
  • Comfort working through ambiguity and contributing clarity through simple, pragmatic design choices
  • A mindset of continuous learning, knowledge sharing, and improving the systems
  • Hands-on experience working with AI tooling (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents every day. You have a practical sense of how the context you provide to AI tools shapes output quality, and how to set boundaries on AI-generated work.
  • You take full ownership. You have a bias to ship. You finish the last twenty percent. 
  • You have product sense and are opinionated about what should be built and why, and you can back that opinion with data and user evidence.

 

Let’s cut to the cheese, this is why you'll love it here

  • Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • RRSP Matching - Competitive RRSP matching program offered
  • Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
  • Family Benefits - A parental leave top-up program for expectant parents.
  • Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
  • Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Toronto, ON Pay Range

$120,000 - $150,000 CAD

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As part of our interview process, Hello Fresh uses an AI-assisted notetaker within our recruiting system (Greenhouse) to record and transcribe interviews and to generate written summaries for the interview team.

What this means for you:
Your interview may be audio and video recorded.
AI will transcribe the interview and create a written summary to help interviewers with their notes.
The AI does not score, rate, rank, or decide anything about your candidacy. Our interviewers make all hiring decisions. The transcript and summary are used only to assist their review.
You may decline to be recorded. If you opt out, we will not use the AI notetaker for your interview, and your decision will not affect your candidacy.
To opt out, reply to this email or contact your recruiter before your interview. To ask a question, or to request deletion of your recording, transcript, or summary, contact your recruiter. We will delete those materials within 30 days of your request.

*HelloFresh uses an AI Notetaker. During your interview, the tool joins the video meeting, records and transcribes the audio, and generates a written summary.  The tool uses automated speech recognition to convert speech to text, and a generative AI model to summarize that transcript.

I have read the Interview Recording and AI Notetaker Notice. I understand my interview will be recorded, that AI will transcribe it and generate a summary to assist interviewers, and that I may opt out without affecting my candidacy.